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Helplama VS BoldDesk

Compare Helplama VS BoldDesk and see what are their differences

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Helplama logo Helplama

Fully Managed Customer Support We provide specialist & tested US-based live chat, email, and voice support agents who will serve as an integrated extension to your own internal team. Dedicated Customer Support as a Service

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Helplama Landing page
    Landing page //
    2023-06-04
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Helplama

Website
helplama.com
Pricing URL
Official Helplama Pricing
$ Details
-
Platforms
-
Release Date
2016 June
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Helplama features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Helplama videos

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helplama

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Helplama and BoldDesk)

Helplama

BoldDesk

Customer Support
16 16%
Customer Support
84% 84
Help Desk
10 10%
Help Desk
90% 90
Virtual Assistants
100 100%
Virtual Assistants
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Helplama and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helplama mentions (0)

We have not tracked any mentions of Helplama yet. Tracking of Helplama recommendations started around Sep 2022.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Helplama and BoldDesk, you can also consider the following products

SupportNinja - Kick-Ass Outsourced Support for Startups

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ChatOutsource - Chat Outsource is a full service, 24/7 business live chat outsourcing solutions. Our professionals can handle all your customers’ concerns and turn all complaints and into appreciations.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Helpware - Amazing Customer Experiences. Together.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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