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HelpHero VS Five9

Compare HelpHero VS Five9 and see what are their differences

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HelpHero logo HelpHero

The onboarding & help experience your users deserve. 🤔👉💡

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • HelpHero Landing page
    Landing page //
    2023-09-06

Guide your users to success with HelpHero's easy-to-use and affordable software platform. Build interactive tours and walkthroughs to enhance user onboarding and and experience. Boost new feature adoption and user engagement with contextual hints, prompts, announcements and more. No coding or design experience required. Easy editing and customization. Unlimited tours, hotspots, checklists and team members. Visit https://helphero.co/ to learn more about our free 14-day trial.

  • Five9 Landing page
    Landing page //
    2023-05-12

HelpHero features and specs

  • Easy editing and customization: No coding or design experience required
  • User onboarding checklists: Guide customers through onboarding and increase conversion rates
  • Hotspots: On-demand contextual hints to highlight product features or drive user behaviour
  • Measure and optimize performance: Track conversion rates and identify opportunities for improving user experience
  • Advanced personalization and targeting: Configure content to target specific users
  • Full access: All plans come with advanced features like custom CSS, API access, multi-page tours and more
  • No restrictions: Unlimited tours, hotspots, checklists, team members

Five9 features and specs

No features have been listed yet.

HelpHero videos

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HelpHero Demo

Five9 videos

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Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to HelpHero and Five9)

HelpHero

Five9

User Onboarding And Engagement
100 100%
User Onboarding And Engagement
0% 0
Communication
0 0%
Communication
100% 100
User Engagement
100 100%
User Engagement
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpHero and Five9

HelpHero Reviews

We have no reviews of HelpHero yet.
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Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpHero mentions (0)

We have not tracked any mentions of HelpHero yet. Tracking of HelpHero recommendations started around Mar 2021.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

What are some alternatives?

When comparing HelpHero and Five9, you can also consider the following products

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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