Software Alternatives & Reviews

HelpDesk VS TightVNC

Compare HelpDesk VS TightVNC and see what are their differences

HelpDesk logo HelpDesk

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

TightVNC logo TightVNC

TightVNC - VNC-Compatible Remote Control / Remote Desktop Software. Download TightVNCDownload TightVNC 1. 3. 10 - TightVNC Server - F. A. Read more about TightVNC.
  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.

With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.

All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.

  • TightVNC Landing page
    Landing page //
    2023-05-12

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

TightVNC features and specs

No features have been listed yet.

HelpDesk videos

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

TightVNC videos

How to use TightVNC

More videos:

  • Review - vmOSX - Connect with TightVNC from Windows to Macintosh OS X

Category Popularity

0-100% (relative to HelpDesk and TightVNC)
Help Desk
100 100%
0% 0
Remote Desktop
0 0%
100% 100
Customer Support
100 100%
0% 0
Remote PC Access
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpDesk and TightVNC

HelpDesk Reviews

We have no reviews of HelpDesk yet.
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TightVNC Reviews

Best Linux remote desktop clients of 2022
However, TightVNC is the only software in this feature to use a Java viewer. It also uses a simple textbox interface similar to TigerVNC’s. You’ll have to manually enter the IP address of the remote VNC server since the client cannot detect VNC servers running on the network. Again, you can either connect with the default option or customise any of the available settings....
25 Best TeamViewer Alternative Software (Free/Paid) in 2021
TightVNC is an open-source Screen Sharing Software. It is one of the best apps like TeamViewer that allows you to see the desktop of a remote machine and control it with your local mouse and keyboard.
Source: www.guru99.com
10 Best Free Remote Desktop Tools You Should Know
VNC, or Virtual Network Computing, is a graphical desktop sharing system that utilizes the remote frame buffer protocol to control another computer remotely. TightVNC utilizes this system to provide a high-caliber, remote desktop monitoring service. Its ample support for multiple operating systems make this remote desktop tool quite popular among business users and IT...

Social recommendations and mentions

Based on our record, HelpDesk seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 10 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

TightVNC mentions (0)

We have not tracked any mentions of TightVNC yet. Tracking of TightVNC recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpDesk and TightVNC, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LogMeIn - LogMeIn gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile...