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HelpDesk VS Stonly

Compare HelpDesk VS Stonly and see what are their differences

UserGuiding
User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank. featured
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HelpDesk logo HelpDesk

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Stonly logo Stonly

Create interactive step-by-step guides
  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.

With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.

All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.

  • Stonly Landing page
    Landing page //
    2023-09-20

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

Stonly features and specs

No features have been listed yet.

HelpDesk videos

+ Add

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

Stonly videos

+ Add

Add and edit media in Stonly

More videos:

  • Review - AWS & Dashlane/Stonly | Les conseils du fondateur #StartupMoments

Category Popularity

0-100% (relative to HelpDesk and Stonly)

HelpDesk

Stonly

Help Desk
100 100%
Help Desk
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100
Customer Support
100 100%
Customer Support
0% 0
Digital Adoption
0 0%
Digital Adoption
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpDesk and Stonly

HelpDesk Reviews

We have no reviews of HelpDesk yet.
Be the first one to post

Stonly Reviews

8 Best Usetiful Alternatives and Competitors That Are More Professional
❌ If you want to integrate Stonly into your UI elements, and, of course, implement Stonly’s knowledge base and help center into your platform, you’ll definitely need a bunch of developer hours to get it done.
Source: userguiding.com
Top alternatives to UserGuiding
Like Usetiful and Lou, Stonly has a free forever plan limited to 5 guides, no team seats and 1000 guide views per month. Stonly Pricing
Source: blog.usetiful.com

Social recommendations and mentions

Based on our record, HelpDesk should be more popular than Stonly. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 10 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

Stonly mentions (1)

What are some alternatives?

When comparing HelpDesk and Stonly, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

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