Software Alternatives, Accelerators & Startups
Register | Login

HelpDesk VS Make.com

Compare HelpDesk VS Make.com and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpDesk logo HelpDesk

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Make.com logo Make.com

Tool for workflow automation (Former Integromat)
  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.

With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.

All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.

  • Make.com Landing page
    Landing page //
    2022-07-05

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

Make.com features and specs

No features have been listed yet.

HelpDesk videos

+ Add

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

Make.com videos

+ Add

Zapier vs Integromat - Quick Comparison Review

More videos:

  • Review - Integromat feature tour
  • Review - Introduction to Integromat

Category Popularity

0-100% (relative to HelpDesk and Make.com)

HelpDesk

Make.com

Help Desk
100 100%
Help Desk
0% 0
Automation
0 0%
Automation
100% 100
Customer Support
100 100%
Customer Support
0% 0
Web Service Automation
0 0%
Web Service Automation
100% 100

User comments

Share your experience with using HelpDesk and Make.com. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpDesk and Make.com

HelpDesk Reviews

We have no reviews of HelpDesk yet.
Be the first one to post

Make.com Reviews

Top 9 MuleSoft Alternatives & Competitors in 2024
Make, one of the best Mulesoft alternatives, the ultimate IT process automation tool for enhancing efficiency, productivity, and collaboration. By automating routine tasks, integrating with existing infrastructure, and offering powerful workflow automation, Make empowers your team to streamline processes and achieve remarkable results.
Source: www.zluri.com
Zapier vs. Make.com: Which Automation Tool Will Take the Business Lead?
Make.com offers a cost-effective option for those looking for a business process automation solution, even if it may compromise usability and integration. From your scenario, Make.com seems like a realistic alternative for those with a more limited budget or those willing to work with additional API documentation and webhooks instead of the broader integration that Zapier...
Source: www.listproductsreview.com
7 Best Zapier Alternatives to Meet Your Integration Needs
Make.com is no different than other tools in this list given that it is a low-code platform, has a drag-and-drop interface, and enables users to automate workflows — which it calls “scenarios”. Make was known as Integromat before its rebranding in 2022, post which they have heavily invested in revamping their website and app UI.
Source: www.linkedin.com
Top 5 Best Integration Software for 2023
Make is a powerful visual platform which allows you to visually create and automate multi-step workflows, where scenarios are only limited by your imagination. There are thousands of customizable automation templates, which you can change with a simple drag-and-drop builder. The scenarios you create can be run instantly and watched in real time. Powerful filtering, data...
Source: everhelper.me
13 data integration tools: a comparative analysis of the top solutions
Make.com is a highly sought-after tool that allows for smooth data integration and transformation. It boasts an array of functionalities including custom app creation, storage for execution logs, and access to over 300 Make API endpoints, expediting the automation of tasks with ease.
Source: blog.n8n.io

Social recommendations and mentions

Based on our record, HelpDesk seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 11 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

Make.com mentions (0)

We have not tracked any mentions of Make.com yet. Tracking of Make.com recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpDesk and Make.com, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

n8n.io - Free and open fair-code licensed node based Workflow Automation Tool. Easily automate tasks across different services.

Loading...