Software Alternatives & Reviews

HelpDesk VS Beehive

Compare HelpDesk VS Beehive and see what are their differences

HelpDesk logo HelpDesk

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Beehive logo Beehive

An open source IFTTT powered by Go's templating engine
  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.

With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.

All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.

  • Beehive Landing page
    Landing page //
    2023-09-23

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

Beehive features and specs

No features have been listed yet.

HelpDesk videos

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

Beehive videos

No Beehive videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to HelpDesk and Beehive)
Help Desk
82 82%
18% 18
Web Service Automation
0 0%
100% 100
Customer Support
100 100%
0% 0
Automation
0 0%
100% 100

User comments

Share your experience with using HelpDesk and Beehive. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Beehive should be more popular than HelpDesk. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 10 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

Beehive mentions (6)

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What are some alternatives?

When comparing HelpDesk and Beehive, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

n8n.io - Free and open fair-code licensed node based Workflow Automation Tool. Easily automate tasks across different services.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Huginn - Build agents that monitor and act on your behalf. Your agents are standing by!