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Helpdesk Pilot VS Helpspot

Compare Helpdesk Pilot VS Helpspot and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Helpdesk Pilot logo Helpdesk Pilot

IT help desk management software

Helpspot logo Helpspot

HelpSpot is a web-based help desk software solution for organizations dealing with the challenges of email and web customer service. HelpSpot offers both hosted and managed solutions.
  • Helpdesk Pilot Landing page
    Landing page //
    2021-07-24
  • Helpspot Landing page
    Landing page //
    2023-10-07

Helpdesk Pilot videos

No Helpdesk Pilot videos yet. You could help us improve this page by suggesting one.

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Helpspot videos

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HelpSpot 4.5 Preview

More videos:

  • Review - HelpSpot Integration
  • Review - HelpSpot Knowledge Base and Responses - Advanced Webinar

Category Popularity

0-100% (relative to Helpdesk Pilot and Helpspot)

Helpdesk Pilot

Helpspot

Customer Support
8 8%
Customer Support
92% 92
Help Desk
8 8%
Help Desk
92% 92
Help Desk And Ticketing
6 6%
Help Desk And Ticketing
94% 94
Customer Service
20 20%
Customer Service
80% 80

User comments

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What are some alternatives?

When comparing Helpdesk Pilot and Helpspot, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Kchmviewer - Kchmviewer is a free, open-source CHM (MS HTML help) and EPUB viewer for Unix, Mac and Windows...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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