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Helpdesk Pilot VS HelpSmith

Compare Helpdesk Pilot VS HelpSmith and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Helpdesk Pilot logo Helpdesk Pilot

IT help desk management software

HelpSmith logo HelpSmith

HelpSmith is a help authoring tool to create CHM HTML help files, manuals, and PDF documents.
  • Helpdesk Pilot Landing page
    Landing page //
    2021-07-24
  • HelpSmith Landing page
    Landing page //
    2023-07-03

Category Popularity

0-100% (relative to Helpdesk Pilot and HelpSmith)

Helpdesk Pilot

HelpSmith

Customer Support
100 100%
Customer Support
0% 0
Document Management
0 0%
Document Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Document Management System
0 0%
Document Management System
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpdesk Pilot and HelpSmith

Helpdesk Pilot Reviews

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HelpSmith Reviews

Best 25 Software Documentation Tools 2023
HelpSmith is a desktop-based documentation authoring tool that allows users to create various types of documentation, including help files, manuals, and knowledge bases.
Source: www.uphint.com

What are some alternatives?

When comparing Helpdesk Pilot and HelpSmith, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Dr.Explain - Dr.Explain software is a help file authoring tool.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Adobe RoboHelp - Adobe RoboHelp empowers organizations to deliver engaging help and policy content across mobile devices, formats, and platforms.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

MadCap Flare - Documentation for Any Audience, Language or Format

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