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Helpdesk Pilot VS BoldDesk

Compare Helpdesk Pilot VS BoldDesk and see what are their differences

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Helpdesk Pilot logo Helpdesk Pilot

IT help desk management software

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Helpdesk Pilot Landing page
    Landing page //
    2021-07-24
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Helpdesk Pilot features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Helpdesk Pilot videos

No Helpdesk Pilot videos yet. You could help us improve this page by suggesting one.

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BoldDesk videos

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Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Helpdesk Pilot and BoldDesk)

Helpdesk Pilot

BoldDesk

Customer Support
12 12%
Customer Support
88% 88
Help Desk
18 18%
Help Desk
82% 82
Help Desk And Ticketing
25 25%
Help Desk And Ticketing
75% 75
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Helpdesk Pilot and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpdesk Pilot mentions (0)

We have not tracked any mentions of Helpdesk Pilot yet. Tracking of Helpdesk Pilot recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Helpdesk Pilot and BoldDesk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Kchmviewer - Kchmviewer is a free, open-source CHM (MS HTML help) and EPUB viewer for Unix, Mac and Windows...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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