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HelpCrunch VS Richpanel

Compare HelpCrunch VS Richpanel and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpCrunch logo HelpCrunch

HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

Richpanel logo Richpanel

Customer Data Platform for Retail
  • HelpCrunch Landing page
    Landing page //
    2023-03-15
  • Richpanel Landing page
    Landing page //
    2023-10-01

HelpCrunch videos

+ Add

HelpCrunch Review: A Multi-Channel Communication Center for Your Online Business

More videos:

  • Review - Your Support Team Won't Be In A Bind With HelpCrunch (Onboarding and Review)
  • Review - HelpCrunch - Ultimate Customer Success Software

Richpanel videos

+ Add

Richpanel Product Demo

More videos:

  • Review - Setup Amazing Customer Service For Your Shopify Store (Richpanel)
  • Review - Turn Customer Service Into a Revenue Channel with Richpanel — eCom Week LA 2021

Category Popularity

0-100% (relative to HelpCrunch and Richpanel)

HelpCrunch

Richpanel

Customer Support
91 91%
Customer Support
9% 9
Help Desk
91 91%
Help Desk
9% 9
Live Chat
100 100%
Live Chat
0% 0
CRM
87 87%
CRM
13% 13

User comments

Share your experience with using HelpCrunch and Richpanel. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpCrunch and Richpanel

HelpCrunch Reviews

"Pay 880$ per month" - Intercom
I used Helpcrunch for a bit before moving to Intercom's startup plan. I think it's very close to Crisp, might be worth a look.
Source: www.indiehackers.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
Localize your HelpCrunch widget for different markets, customize its size&color, change button style, wallpapers, add your company logo, and much more. With over 20 customization options, our chat widget can easily become a natural part of your unique brand and increase website conversions by over 70%.
Source: helpcrunch.com

Richpanel Reviews

11 Best Help Desk Software to Totally Check out in 2020!
Richpanel is a help desk software that helps you solve customer issues effortlessly without overly depending on the agents. This helps your customer service agents save their time and focus on covering more important issues. In fact, the platform claims to aid you solve 50% of the customer queries and issues without involving the agents.
Source: surveysparrow.com

What are some alternatives?

When comparing HelpCrunch and Richpanel, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

EasyChannel - Simplify your multichannel eCommerce with EasyChannel.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

eDesk - Business Tools, Support, Sales, and Marketing, and Help Desk

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Desku.io - Customer support simplified

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