Software Alternatives, Accelerators & Startups

HelpCrunch VS Jira

Compare HelpCrunch VS Jira and see what are their differences

HelpCrunch logo HelpCrunch

HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

Jira logo Jira

The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.
  • HelpCrunch Landing page
    Landing page //
    2023-03-15
  • Jira Landing page
    Landing page //
    2023-10-09

HelpCrunch videos

HelpCrunch Review: A Multi-Channel Communication Center for Your Online Business

More videos:

  • Review - Your Support Team Won't Be In A Bind With HelpCrunch (Onboarding and Review)
  • Review - HelpCrunch - Ultimate Customer Success Software

Jira videos

Jira Core Walkthrough and Review

More videos:

  • Review - (2018) The NEW Jira Begins Now - Modern Software Development
  • Demo - JIRA in a Nutshell demo video

Category Popularity

0-100% (relative to HelpCrunch and Jira)
Customer Support
100 100%
0% 0
Project Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

Share your experience with using HelpCrunch and Jira. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpCrunch and Jira

HelpCrunch Reviews

"Pay 880$ per month" - Intercom
I used Helpcrunch for a bit before moving to Intercom's startup plan. I think it's very close to Crisp, might be worth a look.
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
Localize your HelpCrunch widget for different markets, customize its size&color, change button style, wallpapers, add your company logo, and much more. With over 20 customization options, our chat widget can easily become a natural part of your unique brand and increase website conversions by over 70%.
Source: helpcrunch.com

Jira Reviews

  1. my experience

    Jira may be extremely sluggish and require a large amount of memory on the client side.

    👍 Pros:    Affordable price|Affordable
    👎 Cons:    Super simple|Scalable

The Ultimate List of 20 Best AI Work Management Tools
Atlassian Intelligence (preregistration): Jira leverages artificial intelligence to automate various tasks, including summarizing meeting minutes, answering questions, converting natural language queries into JQL or SQL, and offering instant assistance through virtual agents in Slack and Microsoft Teams, accelerating work and enhancing user experience.
Source: ppm.express
12 Best ClickUp Alternatives for Innovative Management in 2023
Benefits of Jira compared to ClickUp: Jira is an open and integrated platform that doesn’t limit you to any apps. Even though ClickUp has many integrations, Jira can be used with any app and customized to your needs as far as integrations go.
Source: ayanza.com
Plane: Open-Source Alternative to Jira | Hacker News
Another feature Plane probably has: not being horribly laggy. You could make a ticket in Jira with a bunch of links or whatever the hell it is that makes Jira load so slowly, and make an identical ticket in Plane, and compare the loading times. From my Jira experiences it shouldn't be hard to be 10x faster.
10 Best Software For Project Management in 2022
Jira is a project management software for planning and tracking software development projects from concept to release. It is most functional when used for agile product marketing or implementing Scrum, a methodology for executing particularly complex projects.
Source: medium.com
14 Best Wrike Alternatives For Project Management In 2022
Getting into more serious, feature rich alternatives to Wrike, we’ve got Jira. This is one of our top Wrike alternatives, and for good reason. With Jira, which is often used by engineering and software development teams, you can view your projects a number of ways, from Kanban to Scrum boards, and you can visualize a great level of detail using the report generation options....
Source: hive.com

What are some alternatives?

When comparing HelpCrunch and Jira, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.