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Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
The Big Book of Churn - The definitive guide to customer churn reduction
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Customer.io - We make it easy to send emails triggered by user behavior. Build, measure and improve your emails to activate and retain users
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Postmark - Postmark is the easiest and most reliable way to be sure your important transactional emails get to the inbox. Simply & reliably parse recieved email to JSON for your webapp.