Software Alternatives, Accelerators & Startups

HelpCenter.io VS Smokeball

Compare HelpCenter.io VS Smokeball and see what are their differences

HelpCenter.io logo HelpCenter.io

Empower your customers for self-service and lower your customer support costs with a customer-centric and smart knowledge base.

Smokeball logo Smokeball

Looking for law practice management software? Look no further! Smokeball case management software is exactly that & enables your small law firm to truly become paperless. ✓ Watch or book a demo today to get started!
  • HelpCenter.io Landing page
    Landing page //
    2023-05-26

HelpCenter.io empowers you to quickly start a great-looking knowledge base without code and bring it closer to your customers with our AI-powered widget that proactive answers customer questions. Organize all your help content into one place and arrange it into neat FAQ sections, you can place anywhere.

Our template editor with live preview lets you fully customize the looks of your help center so it perfectly matches your brand. No more need to purchase expensive third-party templates.

Increase your productivity and enable your team to be the customer support heroes they are with our rich, collaborative, and fast content editor and the integration with Front, ZenDesk Support and other ticketing and shared mailbox services.

Get one step closer to the 4-hour work week. A knowledge base from HelpCenter.io is the first step towards getting your business on auto-pilot.

  • Smokeball Landing page
    Landing page //
    2023-04-12

HelpCenter.io features and specs

  • Rich Content Editor: Yes
  • Multi-Language Support: Yes
  • Template Editor: Yes
  • Analytics: Yes
  • Categories and Articles: Unlimited
  • Visitors: Unlimited
  • Public Knowledge Base: Yes
  • Internal Knowledge Base: Yes
  • Teams: Yes
  • Integrations: Front, Zen Desk, Intercom, Chatra, etc.
  • AI Widget: Yes

Smokeball features and specs

No features have been listed yet.

HelpCenter.io videos

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Smokeball videos

Smokeball Review Video - Updated 10.18.18

More videos:

  • Review - The Smokeball Differences
  • Review - Why Smokeball?

Category Popularity

0-100% (relative to HelpCenter.io and Smokeball)
Customer Support
100 100%
0% 0
Legal
0 0%
100% 100
Knowledge Management
100 100%
0% 0
Legal Practice Management

User comments

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What are some alternatives?

When comparing HelpCenter.io and Smokeball, you can also consider the following products

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Clio - Clio provides a full suite of web-based practice management tools targeted specifically at the administrative needs of sole practitioners and small firms.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

MyCase - Practice More, Manage Less.

Proshow Gold - Proshow Gold is an all in one slide making platform that facilitates you with its effective sliding making techniques in no time.

PracticePanther - PracticePanther offers CRM, invoicing, time tracking and communication solutions for law firms.