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HelpCenter.io VS Issuetrak

Compare HelpCenter.io VS Issuetrak and see what are their differences

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HelpCenter.io logo HelpCenter.io

Empower your customers for self-service and lower your customer support costs with a customer-centric and smart knowledge base.

Issuetrak logo Issuetrak

Issue tracking software for help desk and customer service
  • HelpCenter.io Landing page
    Landing page //
    2023-05-26

HelpCenter.io empowers you to quickly start a great-looking knowledge base without code and bring it closer to your customers with our AI-powered widget that proactive answers customer questions. Organize all your help content into one place and arrange it into neat FAQ sections, you can place anywhere.

Our template editor with live preview lets you fully customize the looks of your help center so it perfectly matches your brand. No more need to purchase expensive third-party templates.

Increase your productivity and enable your team to be the customer support heroes they are with our rich, collaborative, and fast content editor and the integration with Front, ZenDesk Support and other ticketing and shared mailbox services.

Get one step closer to the 4-hour work week. A knowledge base from HelpCenter.io is the first step towards getting your business on auto-pilot.

  • Issuetrak Landing page
    Landing page //
    2023-09-20

HelpCenter.io features and specs

  • Rich Content Editor: Yes
  • Multi-Language Support: Yes
  • Template Editor: Yes
  • Analytics: Yes
  • Categories and Articles: Unlimited
  • Visitors: Unlimited
  • Public Knowledge Base: Yes
  • Internal Knowledge Base: Yes
  • Teams: Yes
  • Integrations: Front, Zen Desk, Intercom, Chatra, etc.
  • AI Widget: Yes

Issuetrak features and specs

No features have been listed yet.

HelpCenter.io videos

No HelpCenter.io videos yet. You could help us improve this page by suggesting one.

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Issuetrak videos

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Issuetrak Overview

More videos:

  • Review - Issuetrak Product Tour
  • Demo - Live Demo | Issuetrak for IT Help Desks

Category Popularity

0-100% (relative to HelpCenter.io and Issuetrak)

HelpCenter.io

Issuetrak

Customer Support
33 33%
Customer Support
67% 67
Help Desk
0 0%
Help Desk
100% 100
Knowledge Management
100 100%
Knowledge Management
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100

User comments

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What are some alternatives?

When comparing HelpCenter.io and Issuetrak, you can also consider the following products

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Proshow Gold - Proshow Gold is an all in one slide making platform that facilitates you with its effective sliding making techniques in no time.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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