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Heeduser VS Userback

Compare Heeduser VS Userback and see what are their differences

SysAid
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Heeduser logo Heeduser

Heeduser is the customer engagement platform that helps companies build better relationships with their customers and prospects, through the better online customer community

Userback logo Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.
  • Heeduser Landing page
    Landing page //
    2021-10-22
  • Userback Landing page
    Landing page //
    2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

Heeduser

Website
heeduser.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Userback

Website
userback.io
Pricing URL
Official Userback Pricing
$ Details
paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Edit details

Heeduser features and specs

No features have been listed yet.

Userback features and specs

  • Screenshot Capturing: Yes
  • Screen recording: yes
  • Annotations: Yes
  • Integrations: Yes
  • Collaboration Tools: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Feedback & Commenting: Yes
  • Free Trial: 14-day free trial, no credit card required
  • GDPR Compliant: Yes
  • Browser Extensions: Yes
  • Branding: Yes

Heeduser videos

No Heeduser videos yet. You could help us improve this page by suggesting one.

+ Add video

Userback videos

+ Add

Userback Demo

More videos:

  • Review - Userback Review on AppSumo
  • Review - Userback Review - Frictional Client / User Feedback, This One You Don't Want To Miss
  • Demo - UserBack: How To Use This Awesome Tool - Website Maintenance Demo
  • Demo - Userback Overview Video

Category Popularity

0-100% (relative to Heeduser and Userback)

Heeduser

Userback

Help Desk
100 100%
Help Desk
0% 0
Customer Feedback
17 17%
Customer Feedback
83% 83
Visual Feeback
0 0%
Visual Feeback
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using Heeduser and Userback. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Heeduser mentions (0)

We have not tracked any mentions of Heeduser yet. Tracking of Heeduser recommendations started around Mar 2021.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: 12 months ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: over 1 year ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: over 1 year ago

What are some alternatives?

When comparing Heeduser and Userback, you can also consider the following products

Feedbackify - Feedbackify offers website feedback solutions that enable companies to engage with their customers.

Marker.io - Visual feedback and bug reporting tool for websites

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Userlike - Userlike is free live chat software for website and mobile support.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

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