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Heat ITSM VS ServiceNow

Compare Heat ITSM VS ServiceNow and see what are their differences

AirDroid Business
AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Heat ITSM logo Heat ITSM

Heat ITSM is a cloud-based IT management system that offers the highly advanced, simple yet powerful, flexible, and all in all cloud IT management solution.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • Heat ITSM Landing page
    Landing page //
    2023-08-25
  • ServiceNow Landing page
    Landing page //
    2022-07-12

Heat ITSM videos

+ Add

Flycast Partners | Who Is Ivanti and What Is HEAT ITSM?

More videos:

  • Review - Who Is Ivanti and What Is HEAT ITSM YouTube

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to Heat ITSM and ServiceNow)

Heat ITSM

ServiceNow

DevOps Tools
100 100%
DevOps Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Product Deployment
100 100%
Product Deployment
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Heat ITSM and ServiceNow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Heat ITSM and ServiceNow

Heat ITSM Reviews

We have no reviews of Heat ITSM yet.
Be the first one to post

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Heat ITSM mentions (0)

We have not tracked any mentions of Heat ITSM yet. Tracking of Heat ITSM recommendations started around Mar 2021.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing Heat ITSM and ServiceNow, you can also consider the following products

Specops Deploy - Specops Deploy is the name of an advanced deployment program that simplifies the installation of the software and applications in addition to the multiple operating systems.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

IBM Tivoli Monitoring - IBM Tivoli Monitoring aims to manage and solve the problems of almost all IT based products and services.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Brainware Software Management - Brainware Software Management is a software and security management system for the IT and network administrators.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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