HeartbeatRM is a complete remote access and support platform that allows you to manage computers located in multiple locations easily and securely. Android and iOS apps are also available to support your device management. You install a simple executable on the system you want to manage and it shows up automatically in your web console once that system has internet access. No special firewall rule configuration required. Our agent is supported on Windows and Linux operating systems. You can remotely access the user's desktop, run a console or PowerShell session, access and manage the file system, execute live commands or scripts or even schedule them to run at a specific day or time on one system or up to 100. A proxy feature is also available which allows you to access local network web resources as if you're on the remote device's local network.
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HeartbeatRM is a simple to use cloud-native remote access and management platform designed to give our users powerful control over their fleet of systems where ever they're located at without complicated configuration requirements. Whether you're a large organization with thousands of systems, an ISV trying to support your own software and system customers, or a home user just trying to support your grandparents across the country, HeartbeatRM gives you the tools you need.
We use X2go as access our home office work machine while traveling. The home office desktop (X2go server) is used primarily for word processing, spreadsheets and creating presentations. The X2go server is running on 3rd generation Intel i-5 processor with onboard Intel graphics and 12 Gb DDR4 RAM. The OS is Linux Mint Mate' 20.04. Nomachine works on most desktops, however X2go seems to prefer the XFCE and Mate' environments. My experience with X2go is slightly faster and more stable on the Linux Mint Mate' flavor than Ubuntu's 20.04 Mate'. It also looks much better. Remote access is accomplished using X2go client over SSH (ECDSA-256) with minimal compression through a ZeroTier network. Nomachine free version doesn't allow SSH connections. Nomachine also uses 128 bit encryption and is prettier and faster as first installed. However, X2go has more granular connection options. After multiple trial and error adjustments X2go is MUCH smoother and comparable to sitting at the physical desktop over ATT 4g-LTE hotspot connections. Youtube videos streamed remotely are a little jerky but watchable so I don't recommend gaming remotely over 4g. Additionally X2go allows for using 'published applications' making it possible to get work done over all but the slowest connections. X2go also allows multiple users to connect to the server and work in their individual environments simultaneously. Similar to a terminal server, although heavier on resources. My wife and I occasionally do this through hotel or cafe' WiFi. Nomachine free allows only one user connection at a time per machine. Nomachine is easier to set up for a novice and has Android & IOS apps. Not something we have a need for or want.
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