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HarmonyPSA VS ServiceNow

Compare HarmonyPSA VS ServiceNow and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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HarmonyPSA logo HarmonyPSA

HarmonyPSA - Professional Services Automation (PSA) for IT Businesses

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • HarmonyPSA Landing page
    Landing page //
    2022-10-05
  • ServiceNow Landing page
    Landing page //
    2022-07-12

HarmonyPSA videos

+ Add

GetGuides: Professional Services Automation Software | HarmonyPSA

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to HarmonyPSA and ServiceNow)

HarmonyPSA

ServiceNow

Project Management
43 43%
Project Management
57% 57
Help Desk
0 0%
Help Desk
100% 100
PSA
100 100%
PSA
0% 0
Task Management
100 100%
Task Management
0% 0

User comments

Share your experience with using HarmonyPSA and ServiceNow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HarmonyPSA and ServiceNow

HarmonyPSA Reviews

HarmonyPSA alternative
this one is available both in cloud and on-premise. HarmonyPSA pricing is not available on the website and has to be requested (this typically
Source: www.bitrix24.com
HarmonyPSA - Top 8 Alternatives
HarmonyPSA is a fantastic tool with many features, but it’s important to make sure you’re choosing the right Professional Services Automation software for your company and its unique needs. HarmonyPSA has some strong competitors and alternatives, and there’s a chance that one of them might be a better fit for your company.
Source: www.itqlick.com
20 PSA Software Tools, Alternatives for MSPs & VARs
7. HarmonyPSA: Based in London, HarmonyPSA positions itself as an all-in-one platform. MSPs don’t need to buy add-on PSA modules because pricing covers the entire platform. However, the company doesn’t publicly publish that pricing information. And we don’t have a feel for HarmonyPSA’s installed base.
Source: www.channele2e.com

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HarmonyPSA mentions (0)

We have not tracked any mentions of HarmonyPSA yet. Tracking of HarmonyPSA recommendations started around Mar 2021.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing HarmonyPSA and ServiceNow, you can also consider the following products

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

VOGSY - Professional service automation tool built on Google G Suite

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Office Timesheets - Professional Services Automation

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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