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HappyFox VS Totango

Compare HappyFox VS Totango and see what are their differences

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HappyFox logo HappyFox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

Totango logo Totango

Totango is a Customer Success Software Platform
  • HappyFox Landing page
    Landing page //
    2023-07-15
  • Totango Landing page
    Landing page //
    2023-10-11

  www.totango.comSoftware by Totango

HappyFox videos

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Meet the New HappyFox Help Desk Software

More videos:

  • Review - Get Started With HappyFox Help Desk

Totango videos

No Totango videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to HappyFox and Totango)

HappyFox

Totango

Customer Support
70 70%
Customer Support
30% 30
Help Desk
56 56%
Help Desk
44% 44
Customer Success
0 0%
Customer Success
100% 100
Help Desk And Ticketing
61 61%
Help Desk And Ticketing
39% 39

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HappyFox and Totango

HappyFox Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HappyFox is a help desk software that offers powerful call center capabilities. The platform integrates with Aircall and RingCentral to automatically record and assign calls to tickets inside the system. Its features include call scripting, custom ticket queues, and Service Level Agreement (SLA) management.
Source: blog.hubspot.com
11 Best Help Desk Software to Totally Check out in 2020!
Happyfox also offers its customers a suite of excellent features like canned responses, bulk actions, escalations, customizable branding, SLA, real-time chat, automated routing, issue scheduling, queue management, email management, a self-service portal, ticket management and IT asset management.
Source: surveysparrow.com
Best Call Center Software: The Complete List (2020 Update)
Happyfox is both a customer support software and a practical help desk. If you are looking for a product with a comprehensive support ticket system, then Happyfox may be a great fit for your company.
Source: biz30.timedoctor.com
The Kayako Alternative for your Enterprise.
As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.
Source: www.happyfox.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
HappyFox also takes away another bit of guesswork you'd have with most support centers: how to migrate your data. It can import existing support tickets from Zendesk and Desk, and its reports let you export your HappyFox contacts, tickets and more in spreadsheet formats. Its mobile framework even accommodates other customer support apps, to keep you from feeling locked-in.
Source: zapier.com

Totango Reviews

We have no reviews of Totango yet.
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Social recommendations and mentions

Based on our record, HappyFox seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HappyFox mentions (1)

  • Just got banned for being “under 13”
    Happyfox.com is the bug report site not the mod one. I think. Source: almost 3 years ago

Totango mentions (0)

We have not tracked any mentions of Totango yet. Tracking of Totango recommendations started around Mar 2021.

What are some alternatives?

When comparing HappyFox and Totango, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Front - multi-channel inbox service for collaborative teams

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