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HappyFox VS RingCentral Contact Center

Compare HappyFox VS RingCentral Contact Center and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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HappyFox logo HappyFox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

RingCentral Contact Center logo RingCentral Contact Center

The Collaborative Contact Center solution from the industry
  • HappyFox Landing page
    Landing page //
    2023-07-15
  • RingCentral Contact Center Landing page
    Landing page //
    2023-06-16

HappyFox videos

+ Add

Meet the New HappyFox Help Desk Software

More videos:

  • Review - Get Started With HappyFox Help Desk

RingCentral Contact Center videos

+ Add

RingCentral Contact Center Review: Incredible call center alternative especially when working remote

More videos:

  • Review - RingCentral Contact Center

Category Popularity

0-100% (relative to HappyFox and RingCentral Contact Center)

HappyFox

RingCentral Contact Center

Customer Support
87 87%
Customer Support
13% 13
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
Call Center Software
0 0%
Call Center Software
100% 100

User comments

Share your experience with using HappyFox and RingCentral Contact Center. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HappyFox and RingCentral Contact Center

HappyFox Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
HappyFox is a suitable choice for teams seeking project management features. It is designed to help businesses efficiently manage and resolve customer inquiries, support tickets, and other types of requests.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If your business is the type that moves quickly and is always building new projects, HappyFox might be a good option for you. Startup builders are probably familiar with project management tools like Kanban-style boards and task lists, and HappyFox builds these right into the help desk software.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
HappyFox’s customer support software helps teams streamline workflows and stay organized with an omnichannel workspace and ticketing system. It includes live chat and messaging for real-time and asynchronous communication options. HappyFox is customizable and includes automation that helps with repetitive tasks.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
HappyFox is a help desk software that offers powerful call center capabilities. The platform integrates with Aircall and RingCentral to automatically record and assign calls to tickets inside the system. Its features include call scripting, custom ticket queues, and Service Level Agreement (SLA) management.
Source: blog.hubspot.com
11 Best Help Desk Software to Totally Check out in 2020!
Happyfox also offers its customers a suite of excellent features like canned responses, bulk actions, escalations, customizable branding, SLA, real-time chat, automated routing, issue scheduling, queue management, email management, a self-service portal, ticket management and IT asset management.
Source: surveysparrow.com

RingCentral Contact Center Reviews

10 Best Call Center Software (December 2022)
RingCentral Contact Center is a pricey solution, but it’s a powerful call center platform that can work for almost any growing business. The integrations it supports extend its functionality, so it works well for larger companies that need a full tech stack to include customer relationship management (CRM), help desk software and open application programming interfaces...
Source: www.forbes.com

Social recommendations and mentions

Based on our record, HappyFox seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HappyFox mentions (1)

  • Just got banned for being “under 13”
    Happyfox.com is the bug report site not the mod one. I think. Source: about 3 years ago

RingCentral Contact Center mentions (0)

We have not tracked any mentions of RingCentral Contact Center yet. Tracking of RingCentral Contact Center recommendations started around Mar 2021.

What are some alternatives?

When comparing HappyFox and RingCentral Contact Center, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dialfire - Cloud Calling at Jet Speed

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

contactSPACE - contactSPACE is a cloud contact centre software for the SME.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LeadDesk - LeadDesk is a powerful tool for lead generation, predictive dialing, contact center management, and information delivery.

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