Software Alternatives & Reviews

HappyFox VS OpenKM.us

Compare HappyFox VS OpenKM.us and see what are their differences

HappyFox logo HappyFox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

OpenKM.us logo OpenKM.us

OpenKM is a document management software that integrates all essential document management into one easy to use solution.
  • HappyFox Landing page
    Landing page //
    2023-07-15
  • OpenKM.us Landing page
    Landing page //
    2023-09-04

OpenKM is an Enterprise Content Management Software, often referred to as Document Management Systems (DMS), EDRMS, or CMS.

A Document Management Software (DMS) is a computer program used to store, manage, and track electronic documents and images of paper-based information captured using a document scanner or other means.

OpenKM is a management solution that allows businesses to control the production, storage, management, and distribution of electronic documents and control documents' flow

OpenKM is a document management software that integrates all essential document management, collaboration, and advanced search functionality into one easy to use solution. The system also includes administration tools to define various users' roles, access control, user quota, document security level, detailed logs of activity, and automation setup.

With OpenKM enterprise document management, you can:

Control your enterprise content. Collect information from any digital source. Collaborate with colleagues on documents and projects. Empower organizations to capitalize on accumulated knowledge by locating documents, experts, and information sources. Enterprise content management features. Manage digital content or documents.

Call +1 646 206 6071.

OpenKM.us

Website
openkm.us
$ Details
freemium $6000.0 / One-off ("10 users" "2 TB supported repository" )
Platforms
Browser Android Windows Linux Cloud Internet Explorer Safari Chrome OS Oracle Google Chrome Firefox Web Edge AWS Azure Docker .Net PHP REST API JavaScript Java Amazon ASP.NET API Apache
Release Date
2014 May

HappyFox features and specs

No features have been listed yet.

OpenKM.us features and specs

  • Customizable: https://www.openkm.us/en/customizations.html
  • Consulting Services: https://www.openkm.us/en/consulting.html
  • Training Services: https://www.openkm.us/en/training.html
  • Document management: https://www.openkm.us/en/document-management.html
  • Enterprise service management: https://www.openkm.us/en/enterprise-content-management-system.html
  • Workflow: https://docs.openkm.com/kcenter/view/wfg/
  • Partner Program: https://www.openkm.us/en/partners.html
  • Community: https://www.openkm.us/en/open-source-document-management-system.html
  • Professional on-premise version: https://www.openkm.us/en/professional-document-management-system.html
  • Professional cloud version: https://www.openkm.us/en/cloud-document-management-system.html

HappyFox videos

Meet the New HappyFox Help Desk Software

More videos:

  • Review - Get Started With HappyFox Help Desk

OpenKM.us videos

OpenKM | assists users to comply with the HIPAA USA Law regulations.

More videos:

  • Demo - OpenKM in less than four minutes (New interface features tour)
  • Tutorial - OpenKM’s Stamp and watermark feature (New Interface)
  • Tutorial - OpenKM’s Search functionality (new interface)
  • Demo - OpenKM - Optical Character Recognition - Zone OCR example - (New User Interface)

Category Popularity

0-100% (relative to HappyFox and OpenKM.us)
Customer Support
100 100%
0% 0
Document Management System
Help Desk
100 100%
0% 0
Education
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HappyFox and OpenKM.us

HappyFox Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HappyFox is a help desk software that offers powerful call center capabilities. The platform integrates with Aircall and RingCentral to automatically record and assign calls to tickets inside the system. Its features include call scripting, custom ticket queues, and Service Level Agreement (SLA) management.
11 Best Help Desk Software to Totally Check out in 2020!
Happyfox also offers its customers a suite of excellent features like canned responses, bulk actions, escalations, customizable branding, SLA, real-time chat, automated routing, issue scheduling, queue management, email management, a self-service portal, ticket management and IT asset management.
Best Call Center Software: The Complete List (2020 Update)
Happyfox is both a customer support software and a practical help desk. If you are looking for a product with a comprehensive support ticket system, then Happyfox may be a great fit for your company.
The Kayako Alternative for your Enterprise.
As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
HappyFox also takes away another bit of guesswork you'd have with most support centers: how to migrate your data. It can import existing support tickets from Zendesk and Desk, and its reports let you export your HappyFox contacts, tickets and more in spreadsheet formats. Its mobile framework even accommodates other customer support apps, to keep you from feeling locked-in.
Source: zapier.com

OpenKM.us Reviews

  1. The best document management app we've used

    We had an excellent experience overall; the program, despite having many capabilities, serves its job, with only a few customer care issues. We are at ease using the program!

    👍 Pros:    Excellent features|User friendly interface|Reasonable pricing
    👎 Cons:    Customer support

Social recommendations and mentions

Based on our record, HappyFox seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HappyFox mentions (1)

  • Just got banned for being “under 13”
    Happyfox.com is the bug report site not the mod one. I think. Source: almost 3 years ago

OpenKM.us mentions (0)

We have not tracked any mentions of OpenKM.us yet. Tracking of OpenKM.us recommendations started around Mar 2021.

What are some alternatives?

When comparing HappyFox and OpenKM.us, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GoDesk - Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.