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HappyFox VS MessageBird

Compare HappyFox VS MessageBird and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HappyFox logo HappyFox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

MessageBird logo MessageBird

Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.
  • HappyFox Landing page
    Landing page //
    2023-07-15
  • MessageBird Landing page
    Landing page //
    2023-06-29

HappyFox videos

+ Add

Meet the New HappyFox Help Desk Software

More videos:

  • Review - Get Started With HappyFox Help Desk

MessageBird videos

+ Add

CEO MessageBird: 'Text Messaging Is A Feature Of The Past? Keep Thinking That!'

More videos:

  • Review - MessageBird Programmable Conversations: One API, Omni-channel Access
  • Review - MessageBird Inbox is a Game-changer, Interview with Robert Vis, CEO

Category Popularity

0-100% (relative to HappyFox and MessageBird)

HappyFox

MessageBird

Customer Support
100 100%
Customer Support
0% 0
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
Messaging
0 0%
Messaging
100% 100

User comments

Share your experience with using HappyFox and MessageBird. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HappyFox and MessageBird

HappyFox Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
HappyFox is a suitable choice for teams seeking project management features. It is designed to help businesses efficiently manage and resolve customer inquiries, support tickets, and other types of requests.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If your business is the type that moves quickly and is always building new projects, HappyFox might be a good option for you. Startup builders are probably familiar with project management tools like Kanban-style boards and task lists, and HappyFox builds these right into the help desk software.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
HappyFox’s customer support software helps teams streamline workflows and stay organized with an omnichannel workspace and ticketing system. It includes live chat and messaging for real-time and asynchronous communication options. HappyFox is customizable and includes automation that helps with repetitive tasks.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
HappyFox is a help desk software that offers powerful call center capabilities. The platform integrates with Aircall and RingCentral to automatically record and assign calls to tickets inside the system. Its features include call scripting, custom ticket queues, and Service Level Agreement (SLA) management.
Source: blog.hubspot.com
11 Best Help Desk Software to Totally Check out in 2020!
Happyfox also offers its customers a suite of excellent features like canned responses, bulk actions, escalations, customizable branding, SLA, real-time chat, automated routing, issue scheduling, queue management, email management, a self-service portal, ticket management and IT asset management.
Source: surveysparrow.com

MessageBird Reviews

15 Best Twilio Alternatives 2022
MessageBird knew that the best way to reach customers and clients was to adapt to their ways of communication so you can use MessageBird to reach out to customers using the most common messaging channels such as phone, WhatsApp, Facebook Messenger, Viber, Line, Talk, and other well-known apps.
Source: rigorousthemes.com
Top 10 Best Twilio Alternative Free In 2022
MessageBird understood that the very best way to reach consumers and customers was to adapt to their ways of interaction so you can use MessageBird to connect to customers employing the most common messaging channels such as phone and WhatsApp, Facebook Messenger and Viber, Line, Talk, and other popular apps.
Source: www.techolac.com

Social recommendations and mentions

Based on our record, MessageBird should be more popular than HappyFox. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HappyFox mentions (1)

  • Just got banned for being “under 13”
    Happyfox.com is the bug report site not the mod one. I think. Source: almost 3 years ago

MessageBird mentions (2)

  • 7 Best Transactional Email Platforms in 2024 Compared 📬
    Bird is CRM for marketing, services, and payments focusing on enterprise customers. The transactional email platform, formerly known as SparkPost was founded in 2008. In 2021 it was acquired by MessageBird being a part of a large platform that provides tools for sending transactional and marketing emails, SMS, and WhatsApp messages. In 2024 MessageBird rebranded to Bird. - Source: dev.to / 14 days ago
  • Looking for a two-way SMS capability
    We built a subscription management chatbot, using Twilio for sending SMS, but it lacked a dashboard to view conversations. I've recently come across https://messagebird.com/en/ - they have a pre-built dashboard that allows your team to respond to messages, as well as a nifty flow builder. Source: about 3 years ago

What are some alternatives?

When comparing HappyFox and MessageBird, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Twilio - Brings voice and messaging to your web and mobile applications.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Plivo - Plivo simplifies your customer engagement.

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