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Halp for Microsoft Teams VS Wrangle.io

Compare Halp for Microsoft Teams VS Wrangle.io and see what are their differences

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Industry's first context-aware Helpdesk Software featured
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Contents:
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Halp for Microsoft Teams logo Halp for Microsoft Teams

An internal help desk built into Teams

Wrangle.io logo Wrangle.io

Easy process automation for busy teams. Manage processes and approvals in Slack or email. Kick off workflows from over 1500 apps.
  • Halp for Microsoft Teams Landing page
    Landing page //
    2023-08-25
  • Wrangle.io Landing page
    Landing page //
    2023-06-01

Wrangle is easy drag-and-drop process automation for busy teams. We improve efficiency for recurring team-to-team handoffs, like customer and employee on-boarding, sales quote approval, and contract management. We do this by documenting, automating, and tracking your core processes, keeping the workflow moving via Slack, email, and over 2000 other apps. Wrangle ensures faster-decision making, accountability, and better performance in any process, all with no coding necessary.

Halp for Microsoft Teams

Website
halp.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Wrangle.io

Website
wrangle.io
Pricing URL
Official Wrangle.io Pricing
$ Details
freemium $12.0 / Monthly (Free for up to 5 users)
Platforms
Browser Web Slack
Release Date
2020 August
Edit details

Halp for Microsoft Teams features and specs

  • Seamless Integration
    Halp integrates directly with Microsoft Teams, allowing users to manage and track support tickets from within the Teams environment without needing to switch applications.
  • Easy Ticket Creation
    Users can create and manage help desk tickets effortlessly with simple commands and message actions directly within the Teams chat interface.
  • Automated Workflow
    Halp automates several help desk processes, improving efficiency by routing tickets to the right channels and providing automated follow-up reminders.
  • Customizable Forms
    The integration offers customizable forms to ensure that tickets collect all necessary information from the start, reducing back-and-forth communication.
  • Real-time Notifications
    Users receive real-time notifications about ticket status updates, ensuring they always have up-to-date information.

Possible disadvantages of Halp for Microsoft Teams

  • Complex Initial Setup
    Initial setup and configuration might require additional time investment and technical expertise to align with existing workflows.
  • Limited Offline Capability
    Since Halp operates within Microsoft Teams, users cannot access ticketing functions offline, which may hinder productivity in low-connectivity environments.
  • Dependency on Teams
    The tool is heavily reliant on Teams, so any outages or issues within Teams can directly affect help desk operations conducted through Halp.
  • Cost Consideration
    While Halp provides several advanced features, these may come at an additional cost, which organizations need to consider in budgeting and overall ROI analysis.
  • Learning Curve
    New users, especially those unfamiliar with Teams integrations, might face a learning curve in utilizing all features effectively.

Wrangle.io features and specs

  • Drag & Drop Interface
  • Analytics and Reporting
  • Workflow

Halp for Microsoft Teams videos

+ Add

Halp for Microsoft Teams | Installation and making a ticket

More videos:

  • Review - Halp for Microsoft Teams | Installing Halp to Teams

Wrangle.io videos

No Wrangle.io videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Halp for Microsoft Teams and Wrangle.io)

Halp for Microsoft Teams

Wrangle.io

Customer Support
100 100%
Customer Support
0% 0
Workflow Automation
0 0%
Workflow Automation
100% 100
Help Desk
100 100%
Help Desk
0% 0
Productivity
45 45%
Productivity
55% 55

User comments

Share your experience with using Halp for Microsoft Teams and Wrangle.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Halp for Microsoft Teams seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Halp for Microsoft Teams mentions (1)

  • Help desk BOT for teams to create issue in Jira
    Just use Halp, Atlassian bought them a while back. Conversational ticketing through Teams, with integration with the full ITSM if needed, or a lite weight one within Teams https://halp.com/halp-integrations/microsoft-teams unless you want to learn it for the sake of learning bots. Source: almost 4 years ago

Wrangle.io mentions (0)

We have not tracked any mentions of Wrangle.io yet. Tracking of Wrangle.io recommendations started around Mar 2021.

What are some alternatives?

When comparing Halp for Microsoft Teams and Wrangle.io, you can also consider the following products

Halp - Slack-first ticketing for internal helpdesk

ApproveThis - 1-click approval management that helps add a bit of oversight, without the overhead.

ClearFeed - ClearFeed is a conversational Support platform for Slack and MS Teams

Approved - The better way to get approvals, right inside of Slack

Roby - Refreshingly simple helpdesk for Slack & Teams users

Suptask - Ticketing helpdesk system for Slack

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