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Gusto POS VS TouchBistro

Compare Gusto POS VS TouchBistro and see what are their differences

Gusto POS logo Gusto POS

Gusto offers cloud-based POS systems for restaurants.

TouchBistro logo TouchBistro

iPad based Point of Sale solution for restaurants
  • Gusto POS Landing page
    Landing page //
    2023-03-20
  • TouchBistro Landing page
    Landing page //
    2023-09-13

Gusto POS features and specs

  • User-Friendly Interface
    Gusto POS offers an intuitive and easy-to-navigate interface, making it simpler for staff to use with minimal training.
  • Comprehensive Features
    The system includes a wide range of functionalities such as inventory management, customer relationship management, and detailed reporting.
  • Cloud-Based
    As a cloud-based solution, Gusto POS allows for real-time updates and access from various devices, enhancing flexibility and convenience.
  • Scalable Solutions
    Gusto POS can scale according to the size and needs of the business, making it suitable for both small enterprises and larger operations.
  • Integrated Payments
    The system supports various payment methods and integrations with payment processors, improving the checkout experience.

Possible disadvantages of Gusto POS

  • Pricing
    The cost of Gusto POS may be higher than some other competitors, which could be a consideration for small businesses with limited budgets.
  • Learning Curve for Advanced Features
    While basic features are easy to use, more advanced functionalities may require additional training and adjustments.
  • Limited Offline Capabilities
    As a cloud-based system, Gusto POS may have limited functionality when offline, which could disrupt operations during internet outages.
  • Customer Support
    Some users have reported that customer support can be slow to respond or resolve issues, potentially affecting business operations.
  • Customization Limits
    There may be limitations on how much the system can be customized to fit specific business needs, which could affect usability for some companies.

TouchBistro features and specs

  • User-Friendly Interface
    TouchBistro offers an intuitive and easy-to-navigate interface, making it accessible for staff of varying technical proficiency. This can result in quicker staff training and smoother operations.
  • iPad Compatibility
    The system is designed to work seamlessly with iPads, ensuring mobility and flexibility in a fast-paced restaurant environment. Servers can easily take orders and process payments directly at the table.
  • Comprehensive Features
    TouchBistro provides a wide range of features, including inventory management, menu customization, and customer relationship management (CRM). These features help streamline restaurant operations and enhance the customer experience.
  • Offline Mode
    The system operates even without an Internet connection, allowing restaurants to continue their operations uninterrupted in case of connectivity issues.
  • Strong Customer Support
    TouchBistro offers robust customer support services, including 24/7 phone support, training resources, and an online help center to assist with troubleshooting and optimization.

Possible disadvantages of TouchBistro

  • Subscription Cost
    The pricing model is subscription-based, which may be costly for small restaurants, especially those operating on a tight budget.
  • Hardware Requirements
    While the iPad compatibility is a pro, it also means that restaurants need to invest in Apple hardware, which can be more expensive than alternatives.
  • Limited Integrations
    TouchBistro has fewer integrations with third-party applications compared to some other POS systems. This may limit its adaptability for restaurants that rely on multiple software solutions for different aspects of their business.
  • Complex Initial Setup
    The initial setup and customization process can be complex and time-consuming, which might be challenging for restaurants without dedicated IT staff.
  • Learning Curve
    Despite its user-friendly design, the system's extensive features can create a steep learning curve for staff, requiring comprehensive training and adjustment time.

Analysis of Gusto POS

Overall verdict

  • Overall, Gusto POS is rated positively for its intuitive design and comprehensive functionality. However, as with any system, the suitability depends on the specific needs and scale of the business. It’s well-regarded for small to medium-sized businesses that require a reliable, all-in-one POS solution.

Why this product is good

  • Gusto POS, developed by Qubeyond, is considered a robust and user-friendly solution for businesses looking to streamline their point-of-sale operations. It offers a range of features such as easy integration with existing systems, real-time data and analytics, and customizable interfaces. The POS system is designed to enhance efficiency, reduce errors, and improve customer service in retail and dining establishments.

Recommended for

    Gusto POS is recommended for small to medium-sized retail stores, restaurants, cafes, and hospitality businesses that need a seamless, user-friendly point-of-sale system with strong customer support and the ability to scale as they grow.

Analysis of TouchBistro

Overall verdict

  • Overall, TouchBistro is a strong choice for restaurants seeking a reliable and versatile POS system. Its industry-specific features, ease of use, and customer support make it a popular choice among restaurateurs. However, potential users should evaluate their specific needs and compare them with TouchBistro's offerings to ensure it is the right fit for their establishment.

Why this product is good

  • TouchBistro is considered a good point-of-sale (POS) system because it is specifically designed for the restaurant industry. It offers an intuitive interface, robust features tailored for various types of dining establishments, and seamless integration with other restaurant management systems. The platform supports tableside ordering, menu management, and reporting, which can enhance operational efficiency and customer experience.

Recommended for

    TouchBistro is recommended for small to medium-sized restaurants, cafes, bars, and food trucks. It's particularly well-suited for full-service and quick-service establishments that require efficient order management and customer interaction features. Businesses looking for a cloud-based solution with offline capabilities will also find TouchBistro appealing.

Gusto POS videos

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TouchBistro videos

Touchbistro POS App Demo Walkthrough

More videos:

  • Review - This Is TouchBistro - full video
  • Review - Performing Table Service with TouchBistro

Category Popularity

0-100% (relative to Gusto POS and TouchBistro)
Payments Processing
15 15%
85% 85
Payment Platform
25 25%
75% 75
POS
2 2%
98% 98
Credit Card Payments
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gusto POS and TouchBistro

Gusto POS Reviews

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TouchBistro Reviews

POS: Best Point of Sale System Software for Small businesses
TouchBistro is an iPad POS for restaurants. It is designed specifically for restaurants.
Source: qpe.co.in
Best Restaurant POS Systems For 2019
TouchBistro has core features and add-ons that help restaurants keep patrons and staff safe during COVID, including an in-house online ordering system that’s free for the first 12 months. The system doesn’t accept online payments (customers must pay when they pick up), but if that doesn’t work for you, TouchBistro also integrates with third-party delivery services....

What are some alternatives?

When comparing Gusto POS and TouchBistro, you can also consider the following products

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

Toast - Built to make restaurants better. Toast gives your restaurant the technology you need to succeed in today's fast-paced environment.

Lightspeed - retail and restaurant point-of-sale, ecommerce, and omnichannel solution

Odoo Point of Sale - Odoo is an online point of sale solution for retail and restaurants.

ITSCircle POS - ITSCircle POS is a point of sale solution for retail stores.

Vantiv - Vantiv provides payment strategies and technology solutions for financial institutions and businesses worldwide.