By talking to them! You can record your conversations with them by using Grain, and then turn those recordings into video testimonials and quotes. Talking with your customers is the easiest, low-friction way to get an honest review of your product. Source: over 1 year ago

We love Grain for capturing and sharing insights from customer/user calls. Its transcriptor is incredible, and it's probably the easiest to use meeting capture tool I've ever seen. Source: over 1 year ago

Admittedly, this is an issue with organization and can be solved with thorough cleanups, but I suspect that may disrupt the usual flow of non-PM people more. I am thinking of using a separate tool like craft.io or productboard.com to highlight strategies, roadmaps, cross-team initiatives, discoveries, etc. With a possible link to JIRA somehow. Has anyone ever tried this? Source: about 2 years ago

Recently my friend at Productboard noticed an interesting bug in one of our services. For some reason our code responsible for calculating how many days our customers' features spend in certain states (Idea, Discovery, Delivery, etc) in some cases would give us wrong results. - Source: dev.to / about 2 years ago

ProductboardProductboard helps us capture user feedback from email, Slack, Zendesk, our public-facing product portal etc. And see what users need the most. We also use it for prioritizing product objectives, release planning, roadmapping…. Source: over 2 years ago

I use ProductBoard. It's fairly expensive but pretty great. I gather requirements into PB and use the inbuilt editor to flesh them out. When a story is ready I push a button and it ends up in Trello (but you can add your own integrations; there's one for github for example). The integrations aren't perfect but I love it. Used it in my last job and brought it in at my current job. https://productboard.com. - Source: Hacker News / almost 3 years ago