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GorillaDesk VS The Customer Factor

Compare GorillaDesk VS The Customer Factor and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

GorillaDesk logo GorillaDesk

Field Service Management Software for Pest Control, Lawn Care, Pool Services, and more!

The Customer Factor logo The Customer Factor

Field Service Management
  • GorillaDesk Landing page
    Landing page //
    2023-08-28

GorillaDesk is a cloud-based field service management (FSM) solution designed for pest control. Lawn Care, and Pool Service businesses. Key features include:

  • Job Scheduling
  • Routing Optimization and Management
  • Invoicing and Billing
  • Appointment Scheduling & Confirmation
  • Customer Portal
  • Customer Review Generation
  • Fleet Management or GPS Tracking
  • Email and SMS
  • Mobile App.

GorillaDesk helps users to keep track of their devices by attaching barcodes to traps and other related equipment. The solution also helps users to create jobs, assign them to a particular team member, attach files from external accounts, and access the customer data from multiple devices.

Additionally, GorillaDesk features a drag-and-drop calendar and provides users with functionalities such as email automation, document management, and cost estimation. Users are also offered mobile applications for iOS and Android devices that enable them to remotely manage their business operations. Supported integrations include QuickBooks, Stripe, Amazon web services, and more.

Services are offered on a monthly subscription basis that includes support via phone, FAQs, and online live chat.

  • The Customer Factor Landing page
    Landing page //
    2020-02-05

GorillaDesk

Website
gorilladesk.com
Pricing URL
Official GorillaDesk Pricing
$ Details
paid Free Trial $49.0 / Monthly (Pricing for 1 schedule)
Platforms
Windows Mac OSX Android iOS Web Safari
Release Date
2014 March
Edit details

The Customer Factor

Website
thecustomerfactor.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GorillaDesk features and specs

  • Easy to Set-up and use: Free Training and Onboarding Support to help you achieve success!
  • Free Trial: 14-day free trial, no credit card required
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools
  • Scheduling: Allows users to schedule instances, changes or other operational tasks in advance.
  • Invoice management: Get paid faster with GorillaDesk invoicing software for Pest Control Lawn, and Pool Service businesses

The Customer Factor features and specs

No features have been listed yet.

GorillaDesk videos

+ Add

GorillaDesk's Mobile Job Workflow

The Customer Factor videos

+ Add

The Customer Factor- why we love it and why we were looking at other crms

More videos:

  • Review - THE CUSTOMER FACTOR - Is it all its cracked up to be?
  • Tutorial - How to use the Customer Factor

Category Popularity

0-100% (relative to GorillaDesk and The Customer Factor)

GorillaDesk

The Customer Factor

Pest Control Management
100 100%
Pest Control Management
0% 0
Hospitality
0 0%
Hospitality
100% 100
Work Management
100 100%
Work Management
0% 0
Janitorial
0 0%
Janitorial
100% 100

User comments

Share your experience with using GorillaDesk and The Customer Factor. For example, how are they different and which one is better?
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What are some alternatives?

When comparing GorillaDesk and The Customer Factor, you can also consider the following products

Pocomos - Customer focused pest control software

Launch27 - Online booking & appointment scheduling.

ServSuite - ServSuite Mobile allows users to go paperless with work orders and proposals while managing and tracking usage in the field for customer service.

Swept - Trusted Janitorial Software that Saves Commercial Cleaning Companies Time & Money. Smart, simple design: time tracking, scheduling, inspection, and more.

Briostack - Automated online pest control software with customer portal

CleanTelligent - CleanTelligent is business management software built from the ground up for use by janitorial service companies.

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