Software Alternatives, Accelerators & Startups

Glific VS Respond.io

Compare Glific VS Respond.io and see what are their differences

Glific logo Glific

Uplift millions of lives with digital two-way communication

Respond.io logo Respond.io

Turn Every Conversation into Business Results
  • Glific Landing page
    Landing page //
    2021-06-03
  • Respond.io Landing page
    Landing page //
    2023-04-01

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.

Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.

• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

Category Popularity

0-100% (relative to Glific and Respond.io)
Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100
Customer Communic...
100 100%
0% 0
CRM
18 18%
82% 82

Questions and Answers

As answered by people managing Glific and Respond.io.

How would you describe your primary audience?

Respond.io's answer:

Respond.io is for growing B2C companies who prioritize delivering exceptional customer experiences through messaging.

Why should a person choose your product over its competitors?

Respond.io's answer:

Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and customizable integration options.

User comments

Share your experience with using Glific and Respond.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Respond.io might be a bit more popular than Glific. We know about 4 links to it since March 2021 and only 3 links to Glific. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Glific mentions (3)

  • On persistence, collaboration, trial and error - Hacktoberfest 2022 🚀🌟🔧
    As mentioned in my previous blog, I was invited to a standup meeting of Glific to understand their issues and this week I finally attended it! - Source: dev.to / over 1 year ago
  • Things I Learned Through My First Hacktoberfest Pull Requests!
    The number of things I learned over the three pull requests I made this week was beyond expectation. I was also able to network with maintainers and nonprofit organization founders who are taking part in Hacktoberfest. I was able to directly communicate with some of them through Discord and I even got invited to a standup meeting of a Non-governmental organization (NGO) called Glific to understand their issues for... - Source: dev.to / over 1 year ago
  • Glific: An open source, two-way communication platform for NGOs to chat built using ReactJS/Phoenix
    Glific is an open source, two-way communication platform for NGOs to chat & uplift millions of lives at the same time. The existing solutions are more focused towards businesses, glific on the other hand have put social sector organizations at the center of their design. Source: almost 3 years ago

Respond.io mentions (4)

  • 11 Best WhatsApp Marketing Software in 2023 to Send Bulk Messages
    However, this approach only makes sense if you need a centralized tool for running promotions across several messengers (Facebook Messenger, WhatsApp, WeChat, LINE, Telegram, etc.) at once. Since both 360dialog and Respond.io | #1 Business Messaging Platform for All Channels will be charging monthly fees for using their services, it’s more cost-effective to choose an official WhatsApp Partner that doesn’t require... Source: 10 months ago
  • Auto follow up with more messages when the previous message read - WhatsApp
    Https://respond.io/ I’ve been using this for my company. I don’t think it can do it based on read status but maybe it can. Source: about 2 years ago
  • Basic stack for a new real estate company
    Unified communications (whatsapp, telegram, instagram, etc) - respond.io. Source: about 2 years ago
  • Service/device providing call-center like functionality
    What I could also recommend is something like respond.io for managing your support messaging platform. Source: almost 3 years ago

What are some alternatives?

When comparing Glific and Respond.io, you can also consider the following products

StackWhats - Add the WhatsApp Live Chat to your website

WATI - No-code chatbot builder for WhatsApp Business

WhatsApp Chatbots by SendPulse - No-code chatbots and shared inbox for WhatsApp

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

NovoChat - Chat on WhatsApp, Telegram, LINE & more in 1 single place

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.