Software Alternatives, Accelerators & Startups

Gleen VS SiteSpeakAI

Compare Gleen VS SiteSpeakAI and see what are their differences

Gleen logo Gleen

We delight our customers' customers. Gleen AI is the world's most accurate & capable generative AI-based chatbot. It doesn't hallucinate, automatically takes actions on behalf of customers, and is easy to set-up & maintain. It's also free to try.

SiteSpeakAI logo SiteSpeakAI

Automate your customer support with ChatGPT.
  • Gleen Landing page
    Landing page //
    2023-10-12

Gleen AI is the world’s most accurate and capable generative AI for customer success teams. As featured in TechCrunch and VentureWire, our generative AI chatbot doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answering questions by taking actions, and automatically unifies across fragmented knowledge. Gleen is based in Silicon Valley, CA, and our team includes veterans from LinkedIn, Microsoft, Uber, Facebook, Amazon, and McKinsey & Company. Learn more and create your own free generative AI at http://gleen.ai.

  • SiteSpeakAI Landing page
    Landing page //
    2023-10-09

SiteSpeakAI helps you to automate your customer support using AI by creating a custom trained and embeddable GPT support chatbot that can answer questions about your products and services in real-time and reduce your support tickets.

Features: * Custom train AI on your content * Smart responses that guides your visitors to the correct information * Live chat support / human-in-the-loop * Fully customizable chatbot that includes dark mode * Chat history * Chatbot analytics * Integrates with 6000+ apps via Zapier * API access

Benefits: * Reduces your support time and cost * Provide 24/7 customer support * Capture more leads * Train and support staff

Use cases: * Customer support bot * AI Tutor * Sales chatbot

SiteSpeakAI

$ Details
freemium $30.0 / Monthly
Release Date
2023 June

Gleen features and specs

  • No hallucination: Generative AI answers you can trust
  • "Come as you are" knowledge ingestion: Less implementation time upfront, less maintenance
  • Action Bots: Take action on behalf of customers, integrate with enterprise systems
  • AI analytics: Review generative AI answers; provide feedback to improve answers over time
  • Relevant citations: Provide links to relevant support documents
  • Email integration: Automatically reply via email
  • Agent assist: Have Gleen AI compose responses which Agents can edit and send
  • Seamless escalation to live agents: Forward entire conversation to help desk solution
  • Slack integration: Support you customers in dedicated Slack channels
  • Discord integration: Support customers/community members in Discord channels
  • Intercom integration: Support customers and escalate to Intercom help desk
  • Zendesk integration: Show generative AI chat in Zendesk chat window; escalate to live agents in Zendesk
  • Freshdesk integrate: Show generative AI chat in Freshchat; escalate to live agents in Freshdesk

SiteSpeakAI features and specs

  • Chat with PDFs: Yes
  • Chat with your APIs: Yes
  • Chat with your Database: Yes
  • Escalate to human support: Yes
  • Live chat: Yes
  • API Access: Yes
  • Custom ChatGPT Model Training: Yes
  • Zapier integration: Yes
  • Slack integration: Yes
  • Chat history: Yes

Gleen videos

How to Create a Free Generative AI Chatbot with Gleen AI

SiteSpeakAI videos

SiteSpeakAI - Train ChatGPT With Your Own Data

Category Popularity

0-100% (relative to Gleen and SiteSpeakAI)
Chatbots
43 43%
57% 57
AI Assistant
0 0%
100% 100
Chatbot Platforms & Tools
Customer Support
0 0%
100% 100

Questions and Answers

As answered by people managing Gleen and SiteSpeakAI.

What makes your product unique?

Gleen's answer

Gleen has invested heavily in creating a generative AI solution that doesn't hallucinate. We are LLM-agnostic, and the LLM represents 20% of our tech stack. We can also work with hosted or proprietary LLMs as well.

Why should a person choose your product over its competitors?

Gleen's answer

Gleen AI doesn't hallucinate. Time and time again, our prospects and customers tell us that Gleen AI's response quality is second to none.

How would you describe your primary audience?

Gleen's answer

VPs of Customer Success, Customer Service, Customer Support

Who are some of the biggest customers of your product?

Gleen's answer

  • IONQ
  • OKX Chain
  • zkSync
  • Wellkasa
  • DIMO
  • LoginRadius
  • Wilder World
  • Integral Recruiting Design

What's the story behind your product?

Gleen's answer

Gleen started off building generative AI chatbots for community support on Discord servers. We soon learned that our customers really loved our chatbot and were eager to work with us to improve its quality and functionality. We also realized that Gleen AI could be used for not only for community support, but also for customer support and sharing information with many external and internal stakeholders. We publicly announced Gleen AI in September, and we've been busy delighting our customers' customers ever since.

Which are the primary technologies used for building your product?

Gleen's answer

Gleen AI as an LLM-agnostic generative AI for customer support teams. We work with Open AI's GPT-4, Claude, and Llama 2, and we can also interface with proprietary LLMs. Our tech stack prevents hallucination and consists of an AI/ML layer that crawls our customers' knowledge bases on a regular basis, classifies and retrieves knowledge, and automatically determines the accuracy and relevance of generative AI responses. We also have a feedback loop with manual supervision that helps customers improve the quality of their Gleen AI responses over time.

User comments

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Social recommendations and mentions

Based on our record, SiteSpeakAI seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gleen mentions (0)

We have not tracked any mentions of Gleen yet. Tracking of Gleen recommendations started around Oct 2023.

SiteSpeakAI mentions (2)

  • Show HN: AI Score My Site
    Hi, I created AI Score My Site as a small tool to verify that I could crawl, index and formulate questions and answers for my customer sites on https://sitespeak.ai. I've been using it internally, but decided to launch it as a free tool to let anyone see how easily AI would be able to extract information from their website and hopefully help them prepare for the future of SEO? Would love hear your feedback and... - Source: Hacker News / 9 months ago
  • Show HN: Dataherald AI – Natural Language to SQL Engine
    Very nice! I added a similar feature to https://sitespeak.ai recently that allows my users to connect their virtual assistant to a Sqlite database to retrieve data to answer visitor questions. Initially this was just a way around the difficulty of "chatting to a CSV" so the solution was to convert any CSV to a Sqlite database and using that, but it's proved very useful. Will definitely look at using Dataherald for... - Source: Hacker News / 10 months ago

What are some alternatives?

When comparing Gleen and SiteSpeakAI, you can also consider the following products

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