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GetHuman VS Helpware

Compare GetHuman VS Helpware and see what are their differences

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GetHuman logo GetHuman

Find customer service numbers fast

Helpware logo Helpware

Amazing Customer Experiences. Together.
  • GetHuman Landing page
    Landing page //
    2022-03-15
  • Helpware Landing page
    Landing page //
    2022-12-22

Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you’ll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Virginia, Kentucky, Ukraine, Philippines, Germany, Poland, Albania, Puerto Rico, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.

GetHuman videos

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Helpware videos

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Helpware | Future of Work - Alex Tereshchenko | Best Customer Support

More videos:

  • Review - Outsourced Customer Support For Your Business | How Outsourced Customer Support Works with Helpware

Category Popularity

0-100% (relative to GetHuman and Helpware)

GetHuman

Helpware

Help Desk
45 45%
Help Desk
55% 55
CRM
100 100%
CRM
0% 0
Customer Support
30 30%
Customer Support
70% 70
Online Services
0 0%
Online Services
100% 100

User comments

Share your experience with using GetHuman and Helpware. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, GetHuman seems to be more popular. It has been mentiond 48 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GetHuman mentions (48)

  • Klarna says its AI assistant does the work of 700 people
    I used https://gethuman.com/ for a long time, which would describe numbers or phrases you can say to get to the operator. Great idea to have a bot do the work of waiting. - Source: Hacker News / 3 months ago
  • "CEO replaced 90% of support staff with an AI chatbot"
    Check out https://gethuman.com/ if you haven't seen it already. Source: 11 months ago
  • Ridiculous Hold Times
    Hey man, have you tried https://gethuman.com?? There’s an option for the VA, wondering if anyone has had success using this? Wouldn’t hurt to try. Source: 12 months ago
  • What was normal 20-30 years ago, but is considered a luxury now?
    I used to use https://gethuman.com/ to skip to a person. It used to work all the time. These days I just keep mashing the keypad until it realizes I'm dumb and gives me a person. Source: about 1 year ago
  • Is calling customer service and getting an actual person a thing of the past? Been on hold for 40mins.
    Look at the website https://gethuman.com/ Before calling. Source: about 1 year ago
View more

Helpware mentions (0)

We have not tracked any mentions of Helpware yet. Tracking of Helpware recommendations started around Mar 2021.

What are some alternatives?

When comparing GetHuman and Helpware, you can also consider the following products

FastCustomer - Telephone hold application.

TaskRabbit - TaskRabbit connects you to safe and reliable help in your neighborhood.

Service - Customer service issues solved for you, on demand, for free.

Thumbtack - When you need to hire someone — a landscaper, a DJ, anyone — Thumbtack finds them for you for free. Get estimates right now from pros ready to do the job.

Lucyphone - Telephone hold application.

DeskMoz - DeskMoz Provides 24x7 Live Chat Agents for Your Website.

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