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Genesys Cloud VS Vonage Business

Compare Genesys Cloud VS Vonage Business and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Vonage Business logo Vonage Business

Business phone system.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Vonage Business Landing page
    Landing page //
    2018-12-13

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Vonage Business videos

+ Add

Vonage Business VOIP phone system review

More videos:

  • Demo - Vonage Business Cloud Mobile App 2020 Review (LIVE DEMO)
  • Review - Vonage Business mobile app review! (Vonage Business Cloud Mobile App)

Category Popularity

0-100% (relative to Genesys Cloud and Vonage Business)

Genesys Cloud

Vonage Business

Communication
80 80%
Communication
20% 20
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100
Enterprise Communication
79 79%
Enterprise Communication
21% 21

User comments

Share your experience with using Genesys Cloud and Vonage Business. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Vonage Business seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys Cloud mentions (0)

We have not tracked any mentions of Genesys Cloud yet. Tracking of Genesys Cloud recommendations started around Mar 2021.

Vonage Business mentions (2)

  • Small Business help
    Systems like 8x8/RingCentral/Vonage or even Voip.ms might be ideal for you. Source: over 2 years ago
  • Vonage Joins Code Chrysalis API Night Hackathon
    On the 14th of September, Vonage and Code Chrysalis teamed up for a special API Night Hackathon. The API Hackathon is designed to challenge the software engineering Bootcamp students to innovate and build brand new apps using Vonage APIs in only four days! - Source: dev.to / over 2 years ago

What are some alternatives?

When comparing Genesys Cloud and Vonage Business, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

ShoreTel - Cloud phone system & contact center software & services

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

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