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Genesys Cloud VS UJET

Compare Genesys Cloud VS UJET and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

UJET logo UJET

UJET brings joy to customer support by helping companies resolve problems faster.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • UJET Landing page
    Landing page //
    2023-09-18

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

UJET videos

+ Add

UJET: Modern CX for the Smartphone Era

More videos:

  • Review - The Ujet Is A Sleek And Modern Smart Electric Scooter With The World's First Orbital Wheel
  • Demo - UJET Virtual Agent Demo

Category Popularity

0-100% (relative to Genesys Cloud and UJET)

Genesys Cloud

UJET

Communication
75 75%
Communication
25% 25
Customer Support
65 65%
Customer Support
35% 35
Enterprise Communication
73 73%
Enterprise Communication
27% 27
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and UJET

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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UJET Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Agents can also authenticate customers using an existing pin, passcode, fingerprint, or Face ID technology on the customer’s smartphone. UJET adheres to the industry's strictest privacy standards, and all customer information is stored directly in your CRM or private data repository.
Source: blog.hubspot.com

What are some alternatives?

When comparing Genesys Cloud and UJET, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Dixa - Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

Genesys Engage - Contact Center Operations

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