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Genesys Cloud VS Teramind

Compare Genesys Cloud VS Teramind and see what are their differences

Insightful.io
#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Teramind logo Teramind

Teramind provides a user-centric security approach for monitoring.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Teramind Landing page
    Landing page //
    2023-09-12

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Teramind videos

+ Add

Teramind Review

More videos:

  • Review - Teramind in 10 minutes: Know your insiders! - Employee Monitoring Software | DLP | UAM | UEBA
  • Review - Teramind UAM product overview: Employee monitoring and User Entity Behavior Analytics (UEBA)

Category Popularity

0-100% (relative to Genesys Cloud and Teramind)

Genesys Cloud

Teramind

Communication
100 100%
Communication
0% 0
Time Tracking
0 0%
Time Tracking
100% 100
Customer Support
100 100%
Customer Support
0% 0
Web Security
0 0%
Web Security
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and Teramind, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

AuthAnvil - AuthAnvil software is an integrated identity and access management tool designed to help IT managers service their networks, infrastructure network, and ensure that devices are safe and secure at all times. Read more about AuthAnvil.

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