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Genesys Cloud VS Ooma

Compare Genesys Cloud VS Ooma and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Ooma logo Ooma

Ooma us a free internet based phone service the delivers the efficient VoIP services at clear calls.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Ooma Landing page
    Landing page //
    2023-08-02

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Ooma videos

+ Add

Ooma Telo phone review

More videos:

  • Review - Ooma: Super cheap phone service | Consumer Reports
  • Review - Ooma Review - $5 a month for your home phone save money

Category Popularity

0-100% (relative to Genesys Cloud and Ooma)

Genesys Cloud

Ooma

Communication
90 90%
Communication
10% 10
Enterprise Communication
89 89%
Enterprise Communication
11% 11
VoIP
0 0%
VoIP
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using Genesys Cloud and Ooma. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Ooma seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys Cloud mentions (0)

We have not tracked any mentions of Genesys Cloud yet. Tracking of Genesys Cloud recommendations started around Mar 2021.

Ooma mentions (13)

  • Best place to buy base residential Ooma?
    Costco usually has great deals on certain hardware most of the time. You may also find occasional deals at ooma.com. Source: over 1 year ago
  • Internet, TV, and phone service providers in Westerly? What are my choices for bare-bones, lowest cost service?
    I'm not sure on Westerly. I'd suggest finding an internet provider you like then use ooma.com for US Phone service. Should be about $7 per month once you buy the VOIP unit and hook it to your phones. You can port your existing number to them as well. Source: over 1 year ago
  • Good SIP Provider to use with Talk
    SIP and VoIP are different animals that share some things in common. If all you need is phone lines, VoIP has you covered whereas SIP can include video services (i.e. Video conferences) and text messaging. I switched my elderly mom from a $25/mo plus taxes/fees to an Ooma VoIP plan (I think they call it the Home Plan) that is absolutely free with unlimited talk minutes (you still have to pay the gov't taxes and... Source: over 1 year ago
  • Ooma has a ton of red flags
    My new ISP recommended Ooma since it's a internet-only provider so I ordered a unit directly from ooma.com. Afterward, I found out that the provider would send me a unit for free, so I have been trying to get this one returned. Source: almost 2 years ago
  • main webpage not opening if you use a certain setup.
    Yes. can't get to that site as it start with ooma.comBut the support site I can get to that start with support.ooma.com. Source: about 2 years ago
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What are some alternatives?

When comparing Genesys Cloud and Ooma, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Grasshopper - Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.

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