Software Alternatives & Reviews
Register | Login

Genesys Cloud VS Knowmax

Compare Genesys Cloud VS Knowmax and see what are their differences

Momen
Build powerful web apps, and create your custom AI apps, no code needed! featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Knowmax logo Knowmax

Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Knowmax Landing page
    Landing page //
    2023-09-04

Genesys Cloud

Website
genesys.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Knowmax

Website
knowmax.ai
Pricing URL
Official Knowmax Pricing
$ Details
Free Trial $14.99 / Monthly (The price is per user per module)
Platforms
Windows Mac OSX Linux Google Chrome
Edit details

Genesys Cloud features and specs

No features have been listed yet.

Knowmax features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Demo: Yes
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools
  • Easy to Set-up and use: Yes
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Clean UI: Simple and intuitive user interface for rapid and accurate search
  • Clean UI: Drag & Drop Interface
  • Clean UI: Easy to use and navigate, Modern Wiki Editor, Questions and Answers
  • Analytics and Reporting: The practice manager will receive full statistics on the practice’s performance.
  • Knowledge Management: Yes
  • Knowledge Base: Yes

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Knowmax videos

No Knowmax videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Genesys Cloud and Knowmax)

Genesys Cloud

Knowmax

Communication
84 84%
Communication
16% 16
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

Share your experience with using Genesys Cloud and Knowmax. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and Knowmax

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
Be the first one to post

Knowmax Reviews

15 Best Learning Management Systems (LMS of the Year 2020)
It also helps in the overall learning curve and helps improve time to proficiency for agents while they’re operational. Knowmax primarily consists of modules such as decision trees, visual how-to guides along with training, learning & assessment components.
Source: www.softwaretestinghelp.com

What are some alternatives?

When comparing Genesys Cloud and Knowmax, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Contaque - Contaque is a call center solution which embraces internet and open source technology that integrates with existing voice and data systems.

Loading...