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Genesys Cloud VS InVision WFM

Compare Genesys Cloud VS InVision WFM and see what are their differences

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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

InVision WFM logo InVision WFM

InVision WFM offers workforce management solutions for contact centers.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • InVision WFM Landing page
    Landing page //
    2023-04-28

Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

InVision WFM videos

No InVision WFM videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Genesys Cloud and InVision WFM)

Genesys Cloud

InVision WFM

Communication
92 92%
Communication
8% 8
Project Management
0 0%
Project Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Enterprise Communication
97 97%
Enterprise Communication
3% 3

User comments

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What are some alternatives?

When comparing Genesys Cloud and InVision WFM, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

MobiWork MWS - Mobiwork MWS is a complete field service solution that features GPS tracking, billing and invoicing, inventory management, work order management, electronic forms, scheduling and dispatch etc.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Beekeeper - The #1 All-in-One communication & productivity platform used for reaching and connecting every individual in an organization.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

MSI Workforce Management - Managing Solutions Inc offers Workforce Management software , Workforce Management Solutions, Enterprise Workforce Management , Time and Attendance Software .

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