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Genesys Cloud VS CallN

Compare Genesys Cloud VS CallN and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

CallN logo CallN

Intelligent cloud based VOIP call recording software & speech analytics solutions for any business. Compatible with a range of CRMs & telephony systems.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • CallN Landing page
    Landing page //
    2020-10-12

Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

CallN videos

No CallN videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Genesys Cloud and CallN)

Genesys Cloud

CallN

Communication
97 97%
Communication
3% 3
Call Center Software
82 82%
Call Center Software
18% 18
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Cloud Contact Center
0 0%
Cloud Contact Center
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and CallN

Genesys Cloud Reviews

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CallN Reviews

Best Call Center Software: The Complete List (2020 Update)
CALLN provides cloud-based VOIP call recording solution with features such as analytics, compliance, and improved employee performance. It’s quick to install, competitively priced and works on almost all VoIP telephony platforms.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Genesys Cloud and CallN, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Aheeva - The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Fonvirtual - Virtual PBX, international virtual phone numbers and Call Center software, with WebRTC extensions and agents. The new VoIP phone system. No term contracts.

Genesys Engage - Contact Center Operations

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