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Genesys Cloud VS Business Voice

Compare Genesys Cloud VS Business Voice and see what are their differences

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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Business Voice logo Business Voice

Business Voice developed by PanTerra.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Business Voice Landing page
    Landing page //
    2023-05-14

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Business Voice videos

No Business Voice videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Genesys Cloud and Business Voice)

Genesys Cloud

Business Voice

Communication
86 86%
Communication
14% 14
Enterprise Communication
100 100%
Enterprise Communication
0% 0
VoIP
0 0%
VoIP
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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What are some alternatives?

When comparing Genesys Cloud and Business Voice, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

ShoreTel - Cloud phone system & contact center software & services

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

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