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Genesys Cloud VS Branch Metrics

Compare Genesys Cloud VS Branch Metrics and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Branch Metrics logo Branch Metrics

Build high quality user experiences with best-in-class deep linking, all while measuring the complete journey of your users.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Branch Metrics Landing page
    Landing page //
    2023-03-23

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Branch Metrics videos

+ Add

Branch Metrics | Interview with its CEO & Co-Founder - Alex Austin

Category Popularity

0-100% (relative to Genesys Cloud and Branch Metrics)

Genesys Cloud

Branch Metrics

Communication
100 100%
Communication
0% 0
Marketing Platform
0 0%
Marketing Platform
100% 100
Customer Support
100 100%
Customer Support
0% 0
APIs
0 0%
APIs
100% 100

User comments

Share your experience with using Genesys Cloud and Branch Metrics. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Branch Metrics seems to be more popular. It has been mentiond 36 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys Cloud mentions (0)

We have not tracked any mentions of Genesys Cloud yet. Tracking of Genesys Cloud recommendations started around Mar 2021.

Branch Metrics mentions (36)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Branch — Mobile Analytics Platform. Free Tier offers up to 10K Mobile App Users with deep-linking & other services. - Source: dev.to / 4 months ago
  • [iOS][2023.22.0] If third party apps are effectively banned then when will the official app stop overheating my phone and crashing?
    ...or we could not whitelist branch.io and prevent reddit from using it to track us. Source: about 1 year ago
  • Referral link in app subscription
    Is there anyone with experience on building referral programs with in app subscription? Or does know some examples? I would like to give for example the referee a 1 year free pro subscription if he gets 3 person to subscribe for a one year pro subscription or maybe 10 persons with a free tier. This should happen cross platform, maybe with the help of tools like revenue cat. And I would like that all of these... Source: about 1 year ago
  • Firebase Dynamic link alternatives in RN
    Yeah , others mentioned that branch.io is a good alternative . I ill check it Thanks Mate. Source: about 1 year ago
  • How to fix native crashes?
    Yep, it was branch.io, I got rid of it. Source: over 1 year ago
View more

What are some alternatives?

When comparing Genesys Cloud and Branch Metrics, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

BigPicture.io - BigPicture provides company APIs for data-driven B2B teams.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Adobe Marketing Cloud - End-to-end digital marketing

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Oribi - Analytics for marketing & product teams

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