Software Alternatives, Accelerators & Startups
Register | Login

Genesys Cloud VS AppFollow

Compare Genesys Cloud VS AppFollow and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

AppFollow logo AppFollow

AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • AppFollow Organic dashboard
    Organic dashboard //
    2024-04-25
  • AppFollow AI replies
    AI replies //
    2024-04-25
  • AppFollow Reply to reviews
    Reply to reviews //
    2024-04-25
  • AppFollow Agent Performance
    Agent Performance //
    2024-04-25
  • AppFollow Semantic analysis
    Semantic analysis //
    2024-04-25

AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organic app performance analysis, competitor research, app performance monitoring, and more.

AppFollow makes it easy to understand and elevate your app’s reputation. We help more than 100K+ users to utilize data across the app lifecycle to build successful apps with the power of our tools: -> app performance monitor; ->user review management; -> app growth acceleration; -> AI reply to reviews; -> AI automation -> AI summaries -> review management automation; -> a vast number of integrations with Salesforce, Zendesk, Slack, Helpshift, Tableau, and more.

Genesys Cloud

Website
genesys.com
Pricing URL
-
Release Date
-
Edit details

AppFollow

Website
appfollow.io
Pricing URL
Official AppFollow Pricing
Release Date
2015 January
Startup details
Country
Finland
State
Southern Finland
City
Helsinki
Founder(s)
Anatoly Sharifulin
Employees
50 - 99
Edit details

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

AppFollow videos

+ Add

ASO Tool for Keyword Research (AppFollow Review)

More videos:

  • Review - Intro to AppFollow Review Management Tools
  • Review - AppFollow and Slack Integration for App Review Management

Category Popularity

0-100% (relative to Genesys Cloud and AppFollow)

Genesys Cloud

AppFollow

Communication
100 100%
Communication
0% 0
Analytics
0 0%
Analytics
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
App Reviews
0 0%
App Reviews
100% 100

Questions and Answers

As answered by people managing Genesys Cloud and AppFollow.

How would you describe your primary audience?

AppFollow's answer:

Customer Support Managers/ Product Managers/ Mobile Marketers/ Mobile App Developers

User comments

Share your experience with using Genesys Cloud and AppFollow. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Genesys Cloud and AppFollow, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Appbot - AI-powered sentiment analysis & text mining for app reviews and customer feedback. Appbot helps Product, Marketing & Support teams improve faster.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

appfigures - Cross-platform app store analytics for all of your mobile apps.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

AppReviewBot - Get new iOS App Store and Google Play Store reviews directly in Slack, Microsoft Teams or Mattermost as soon as they happen. Unlimited apps, every country.

Loading...