Software Alternatives & Reviews

Genesys Cloud VS AfterShip

Compare Genesys Cloud VS AfterShip and see what are their differences

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

AfterShip logo AfterShip

AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • AfterShip Landing page
    Landing page //
    2023-05-19

AfterShip is an automated tracking solution and API for eCommerce Support tracking 538 international couriers worldwide

Genesys Cloud

Pricing URL
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$ Details
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Platforms
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Release Date
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Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

AfterShip videos

Aftership Tracking Shopify App Honest Review

More videos:

  • Review - Aftership vs Shopify Shipment Tracking & Notify App
  • Review - AfterShip - How it works?

Category Popularity

0-100% (relative to Genesys Cloud and AfterShip)
Communication
100 100%
0% 0
Shipping and Tracking
0 0%
100% 100
Customer Support
100 100%
0% 0
eCommerce
0 0%
100% 100

User comments

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Social recommendations and mentions

Based on our record, AfterShip seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys Cloud mentions (0)

We have not tracked any mentions of Genesys Cloud yet. Tracking of Genesys Cloud recommendations started around Mar 2021.

AfterShip mentions (4)

  • 6 days with no updates, did the plane fkin crash???
    Use getcircuit.com or aftership.com instead, they update faster and first before pandabuy. Source: 11 months ago
  • Shipped 1 week ago and still have not got any new updates
    Try using: aftership.com or epost.go.kr: mine was in that same position and still is on pandabuy app! But when I went epost.go.kr I was able to get an update! I shipped the same date and almost time that your photo shows. Hope this helps! Source: about 1 year ago
  • USPS-Heathrow
    I'd also recommend using your own mail service's website or something like aftership.com because somehow they have better updates than Royal Mail for a lot of packages. Source: about 1 year ago
  • 4PX or a USPS problem
    I used 4PX (because I didn't understand how the DHL shipping worked) and wound up getting it within 2-1/2 weeks. If you have the 4PX tracking number you can check status on aftership.com. At some point it is turned over to USPS and you should be able to get the USPS tracking number and check on delivery status on USPS.com. Source: almost 3 years ago

What are some alternatives?

When comparing Genesys Cloud and AfterShip, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

17track - All-in-one package tracking

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Cabubble - Taxi and minicab quotes for London, Birmingham, Manchester and throughout the UK. Book a licensed taxi or minicab online via website or mobile app.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Digital Waybill - Digital Waybill is an online delivery ordering courier software solution that provides features & functions to help manage online ordering, GPS tracking and more.