Software Alternatives, Accelerators & Startups

Gainsight VS Matrix.org

Compare Gainsight VS Matrix.org and see what are their differences

Gainsight logo Gainsight

Customer Success for the New Enterprise

Matrix.org logo Matrix.org

Matrix is an open standard for decentralized persistent communication over IP.
  • Gainsight Landing page
    Landing page //
    2023-05-13
  • Matrix.org Landing page
    Landing page //
    2023-07-21

Gainsight videos

Gainsight Product Overview

Matrix.org videos

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Category Popularity

0-100% (relative to Gainsight and Matrix.org)
Customer Success
100 100%
0% 0
Communication
0 0%
100% 100
Customer Experience Management
Group Chat & Notifications

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gainsight and Matrix.org

Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

Matrix.org Reviews

Top 10 Team Chat Software for a Self-Hosted environment specifically designed for Large Enterprises
Matrix.org never charges. It's completely free. Its free servers are open to all for public registrations.

Social recommendations and mentions

Based on our record, Matrix.org seems to be more popular. It has been mentiond 583 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gainsight mentions (0)

We have not tracked any mentions of Gainsight yet. Tracking of Gainsight recommendations started around Mar 2021.

Matrix.org mentions (583)

  • Discord has been using ML to determine the gender and age of some of its users
    The beginning of enshitification of discord (while 100% expected) for some reason hits harder then any other service I've used throughout all these years. It has entirely replaced social media for me. It just felt more organic to me then anything else. So... Since I've heard about the ads coming to discord, and I have looked into alternatives. They do exist, in varying quality, and there are programs for some of... - Source: Hacker News / 23 days ago
  • Qilin: A Starter Project Template For Every Open Source Project
    GitHub Discussions can also be a great place for support as long as these are regularly monitored. Another option along the same lines is Discourse and the Open Source Matrix which is used by quite a few Open Source and community-based projects. - Source: dev.to / 2 months ago
  • A man has been swatted 47 times for making a joke about Norm Macdonald
    Tangential: the article notes that Telegram is an “encrypted messaging app”. While this is technically true, it's worth keeping in mind that it's not end-to-end encrypted, so it's less secure in that regard than, say, Signal or even WhatsApp. Telegram does have opt-in end-to-end encrypted one-on-one chats, but those are very inconvenient to use. For a properly encrypted chat app, including group chats (opt-in),... - Source: Hacker News / 4 months ago
  • Launching Default End-to-End Encryption on Messenger
    I'd love something like the Matrix [0] data model (JSON messages aggregated in an eventually-consistent chatroom CRDT) transmitted over something like simplex for metadata resistance. [0] https://matrix.org. - Source: Hacker News / 6 months ago
  • Meta is pulling the plug on Messenger chats on Instagram
    Trillian mod here. There's this new thing called Beeper, works on matrix.org. It's not as the good old times, but I'm currently using whatsapp, FB messenger, discord, telegram, signal, imessage and a few more. It's not Cerulean experience, but it's... Slowly improving. Source: 6 months ago
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What are some alternatives?

When comparing Gainsight and Matrix.org, you can also consider the following products

Totango - Totango is a Customer Success Software Platform

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Planhat - Customer success has changed. Meet the modern Customer Platform!

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.