Software Alternatives, Accelerators & Startups

Gaggle Mail VS Malcolm App

Compare Gaggle Mail VS Malcolm App and see what are their differences

Gaggle Mail logo Gaggle Mail

Gaggle Mail is a simple and easy to use email list manager.

Malcolm App logo Malcolm App

Customer self-service made easy
  • Gaggle Mail Landing page
    Landing page //
    2023-01-20
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Gaggle Mail

$ Details
-
Platforms
-
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Gaggle Mail features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Gaggle Mail videos

iPad Integration (Gaggle Mail)

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Gaggle Mail and Malcolm App)
Email
100 100%
0% 0
Customer Support
0 0%
100% 100
Email Clients
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Gaggle Mail and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Gaggle Mail and Malcolm App. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Gaggle Mail seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gaggle Mail mentions (4)

  • Ask HN: How to run an old-school mailing list?
    I did some research on the topic and focused on minimizing the cost per member (we are only a group of 5), simple UI, and having a searchable archive for all emails and having all the attachments indexed in an archive. I settled on https://gaggle.email/ It is not the most fully featured, there is one that allowed to tag discussions that seemed very appealing, but out of budget. The other ones I found are:. - Source: Hacker News / 3 months ago
  • Google Groups has been left to die
    Check if your country has public-funded LISTSERV/Mailman/etc. If not, I'll check https://gaggle.email. - Source: Hacker News / over 1 year ago
  • Forwarding emails to diffusion/markting list (tool?)
    So, for the next readers, I found a way, even if not the prettiest one : using gaggle.email. Source: over 1 year ago
  • Listserv replacement
    We have a lot of issues specifically with Gmail having significant delays with delivery that were looked at by others in the role before me. Ultimately we want to get rid of Listserv as even their cloud option isn’t cheap. Are there any good alternatives out there others have used? I found Gaggle Mail, which sounds like a good potential replacement but I need to research it further. Source: over 1 year ago

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Gaggle Mail and Malcolm App, you can also consider the following products

Thunderbird - Thunderbird is a free email application that's easy to set up and customize - and it's loaded with great features!

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Mailbird - Mailbird is the best email client for Windows 7, 8 and 10

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Postbox - The Power Email App for busy professionals, like you.

Zendesk Support - Social Customer Support and Help Desk and Ticketing