Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer:
The product is more powerful
Malcolm App's answer:
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer:
Malcolm App's answer:
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer:
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer:
Based on our record, Gaggle Mail seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I did some research on the topic and focused on minimizing the cost per member (we are only a group of 5), simple UI, and having a searchable archive for all emails and having all the attachments indexed in an archive. I settled on https://gaggle.email/ It is not the most fully featured, there is one that allowed to tag discussions that seemed very appealing, but out of budget. The other ones I found are:. - Source: Hacker News / 3 months ago
Check if your country has public-funded LISTSERV/Mailman/etc. If not, I'll check https://gaggle.email. - Source: Hacker News / over 1 year ago
So, for the next readers, I found a way, even if not the prettiest one : using gaggle.email. Source: over 1 year ago
We have a lot of issues specifically with Gmail having significant delays with delivery that were looked at by others in the role before me. Ultimately we want to get rid of Listserv as even their cloud option isn’t cheap. Are there any good alternatives out there others have used? I found Gaggle Mail, which sounds like a good potential replacement but I need to research it further. Source: over 1 year ago
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