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G2 Crowd VS Five9

Compare G2 Crowd VS Five9 and see what are their differences

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G2 Crowd logo G2 Crowd

G2 Crowd is a peer-to-peer, business solutions review platform

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • G2 Crowd Landing page
    Landing page //
    2019-03-27
  • Five9 Landing page
    Landing page //
    2023-05-12

G2 Crowd

Website
g2.com
Pricing URL
-
Release Date
2012 January
Startup details
Country
United States
State
Illinois
City
Chicago
Founder(s)
Godard Abel
Employees
500 - 999
Edit details

Five9

Website
five9.com
Pricing URL
Official Five9 Pricing
Release Date
-
Edit details

G2 Crowd videos

+ Add

How to earn 50$ dollar by just writing review on G2 Crowd with proof.(Hindi)

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to G2 Crowd and Five9)

G2 Crowd

Five9

Software Marketplace
100 100%
Software Marketplace
0% 0
Communication
0 0%
Communication
100% 100
Software Recommendations
100 100%
Software Recommendations
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using G2 Crowd and Five9. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare G2 Crowd and Five9

G2 Crowd Reviews

Our Top 15 Software Review Websites
You can’t run ad campaigns on G2. Instead, its expensive subscription model lets your profile button link to a form hosted on G2 instead of your site. The price is steep for what it offers.
Source: www.reviewflowz.com
Capterra and G2 Crowd's value proposition - is it just leads?
Hey mates, I'm wondering if someone here can share their experience with Capetrra or G2 Crowd. Is it only leads that they are selling and their top value proposition?
Source: www.indiehackers.com
Is it worth your time posting your SaaS to the free directories/review sites like Capterra, etc.?
Hey @cloogshicer, I'd like to suggest giving a try to SaaSHub. The project I work on. Capterra, and G2 Crowd are among my competitors.
Source: www.indiehackers.com
5 Popular GetApp Alternatives: Which B2B Directory Should You Choose?
G2crowd is one of the more popular software review directories. It gathered a really impressive collection of user reviews who share their thoughts and issues with a wide range of SaaS solutions stored in G2crowd base. The site offers product evaluation based on their proprietary Grid system that puts each product on a scoring grid based on its satisfaction rating and market...
Source: comparecamp.com

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, G2 Crowd seems to be a lot more popular than Five9. While we know about 20 links to G2 Crowd, we've tracked only 1 mention of Five9. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

G2 Crowd mentions (20)

  • Which of the 4 Gusto 401k partner would you prefer from your employer?
    Despite the steep fees, human interest seems well represented on g2.com. In which areas does human interest excel in that people are willing to pay higher fees to use them, and be content? Source: 11 months ago
  • List of available reporting solution that can be embadable into your SaaS
    Have you tried using g2.com to find anything? Source: about 1 year ago
  • Employee Advocacy Software Market Scope, Opportunities with Strategic Growth and Top Players Till 2035
    This report also provides the existing competitive scenario of some of the key players of the global employee advocacy software market which includes company profiling of Ambassify NV, COYO Pty Ltd., G2.com, Inc., Hootsuite Inc., MarketBeam Inc., Firstup, Inc., PostBeyond Inc., Sociabble, Inc., Influitive Corporation, and GaggleAMP Inc. The profiling enfolds key information of the companies which encompasses... Source: about 1 year ago
  • b2b prospecting tool review
    I want to share a side project I'm working on. I work as a lead gen and in the past needed to find the right prospecting tool. It was always a struggle to find unbiased reviews from these software. Indeed, on g2.com, or others, all the software seems more or less perfect. Source: over 1 year ago
  • HRIS?
    A decent place to start would be to search HRIS on g2.com. It can provide a list of alternatives and their relative review scores. I used it when shopping an HRIS for my company. Source: over 1 year ago
View more

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

What are some alternatives?

When comparing G2 Crowd and Five9, you can also consider the following products

Capterra - Capterra helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of the top business software products available, you're sure to find what you need at Capterra.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

SaaSHub - Find and promote software that will help you grow your business or to be more productive.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

AlternativeTo - AlternativeTo lets you find apps and software for Windows, Mac, Linux, iPhone, iPad, Android, Android Tablets, Web Apps, Online, Windows Tablets and more by recommending alternatives to apps you already know.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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