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Fuze VS Nextiva

Compare Fuze VS Nextiva and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  3. » Reviews
  4. » Alternatives

Fuze logo Fuze

The best HD video conferencing & online meeting services with webinar and screen sharing. Available for Mac, iOS, Windows, Android and meeting rooms.

Nextiva logo Nextiva

Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.
  • Fuze Landing page
    Landing page //
    2023-10-11
  • Nextiva Landing page
    Landing page //
    2023-03-13

Fuze

Website
fuze.com
Pricing URL
Official Fuze Pricing
Release Date
2006 January
Startup details
Country
United States
State
Massachusetts
City
Boston
Founder(s)
Derek Yoo
Employees
500 - 999
Edit details

Nextiva

Website
nextiva.com
Pricing URL
Official Nextiva Pricing
Release Date
-
Edit details

Fuze features and specs

  • Unified Platform
    Fuze integrates voice, video, messaging, and collaboration tools into a single platform, reducing the need for multiple applications.
  • User-Friendly Interface
    The platform is designed with an intuitive interface, making it easier for users to adopt and utilize its features without extensive training.
  • Cloud-Based
    Being a cloud-based solution, Fuze offers scalability and flexibility, allowing businesses to easily adjust their plans based on changing needs.
  • Strong Reliability
    Fuze provides a reliable communication solution with minimal downtime, ensuring that business operations are not disrupted.
  • Global Reach
    Supports international communication needs with ease, making it ideal for companies with global operations.

Possible disadvantages of Fuze

  • Cost
    Fuze can be relatively expensive compared to other communication platforms, making it less accessible for smaller businesses.
  • Complex Setup
    Initial setup and customization might require technical expertise, which could be a challenge for organizations without a dedicated IT team.
  • Occasional Downtime
    Despite its reliability, users have reported occasional downtimes or performance issues, which can be inconvenient for critical business operations.
  • Limited Integrations
    Fuze may have limited integration options with some third-party applications, potentially causing issues for companies reliant on a diverse software ecosystem.
  • Learning Curve
    While user-friendly, the broad set of features may result in a learning curve for new users who are not tech-savvy.

Nextiva features and specs

  • Comprehensive Features
    Nextiva offers a wide range of features like VoIP phone service, team collaboration tools, customer relationship management (CRM), and analytics, making it a strong all-in-one communication solution.
  • Scalability
    The platform is highly scalable, accommodating small businesses to large enterprises, allowing growth without the need to switch providers.
  • Reliable Uptime
    Nextiva is known for its reliable uptime and robust infrastructure, ensuring minimal disruptions to business communications.
  • User-Friendly Interface
    The platform is designed with ease of use in mind, providing an intuitive interface that reduces the learning curve for new users.
  • Good Customer Support
    Nextiva is highly rated for its customer support, offering various support channels including phone, email, and chat.

Possible disadvantages of Nextiva

  • Cost
    Nextiva can be relatively expensive compared to other VoIP service providers, particularly for small businesses or startups with limited budgets.
  • Initial Setup
    Some users report that the initial setup and configuration can be complicated and time-consuming.
  • Limited International Presence
    Nextiva's services are primarily focused on the U.S. market, which may be a limitation for businesses with a significant international presence.
  • Feature Overload
    While comprehensive, the extensive range of features can be overwhelming for some users, particularly those who might only need basic functionalities.
  • Integration Issues
    Some users have reported issues with integrating Nextiva with other third-party software or tools, which could be a hindrance for businesses relying on specific integrations.

Analysis of Fuze

Overall verdict

  • Fuze is generally regarded as a good option for businesses seeking a comprehensive communications solution. Its scalability, feature set, and ease of integration make it a solid choice for companies looking to enhance team collaboration and communication.

Why this product is good

  • Fuze is a cloud-based communications platform known for its reliability and its ability to integrate with various business applications. It offers features such as voice, video conferencing, messaging, and collaboration tools, making it a versatile choice for businesses. The scalability of Fuze allows it to accommodate businesses of various sizes, helping them streamline communication within their teams. The platform is also praised for its user-friendly interface and robust customer support.

Recommended for

    Fuze is highly recommended for medium to large enterprises that require a seamless communication platform to unify their voice, video, and messaging needs. It is particularly beneficial for businesses with remote or distributed teams needing reliable and integrated communication solutions.

Analysis of Nextiva

Overall verdict

  • Overall, Nextiva is generally regarded as a strong choice for businesses looking for a reliable and feature-rich VoIP and communication solution. Positive customer feedback regarding service performance and customer support bolsters its reputation as a top contender in the business communications market.

Why this product is good

  • Nextiva is often praised for its comprehensive suite of communication tools that include voice, video conferencing, mobile apps, and messaging solutions. It boasts a user-friendly interface, reliable customer support, and robust integration capabilities with various business tools. The service aims to enhance business communication and collaboration, making it a popular choice among small to medium-sized businesses. Reviews also highlight its scalability, allowing businesses to grow without significant changes to their communication systems.

Recommended for

    Nextiva is recommended for small to medium-sized businesses that require a dependable, scalable, and easy-to-use communication platform. It's particularly suited for companies that value seamless integration with other business tools, prioritize strong customer support, and are looking for a unified communication solution that can grow with their business needs.

Fuze videos

+ Add

TANGO DOUBLE DILL by FUZE REVIEW

More videos:

  • Review - FUROSYSTEMS FUZE REVIEW - An Electric Scooter That Has It All?

Nextiva videos

+ Add

Nextiva VOIP Phone System Review 2020

More videos:

  • Review - What is Nextiva? (Hint: The ONLY Business Software You Need in 2019)
  • Review - Getting Started with Nextiva Business Communication Suite

Category Popularity

0-100% (relative to Fuze and Nextiva)

Fuze

Nextiva

Communication
12 12%
Communication
88% 88
Enterprise Communication
10 10%
Enterprise Communication
90% 90
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
VoIP
0 0%
VoIP
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Fuze and Nextiva

Fuze Reviews

Top 20 Skype for Business alternatives for 2019 and beyond
Fuze also bridges communication gaps with external teams by allowing you to invite anyone with an email address to your meetings — no matter if they’re part of your team or not. Features include:
Source: medium.com

Nextiva Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Nextiva is an easy-to-use solution that helps you connect with more callers in less time and with fewer agents. With Nextiva, you get features like IVR, automatic call routing, and call queuing.
Source: blog.hubspot.com
Top 10 VoIP providers in 2022
Nextiva is a VoIP provider that offers a simple yet robust phone system for businesses. Nextiva’s business call management system contains features including unlimited calling, texting, faxing, call queuing, fast conference calling, and more. The company offers a full unified communications solution that includes audio, video, text, mobile apps and web collaboration. Nextiva...
Source: voip.review
Nextiva vs RingCentral Comparison
Nextiva provides one of the most comprehensive virtual phone systems on the market, which goes far beyond call handling. Sure, Nextiva allows you to transfer, hold, mute, and forward calls seamlessly, but that’s not where it shines the most. Nextiva offers conference calls with an unlimited number of participants, limitless virtual business SMS messaging, a built-in CRM...
Source: virtual-phone-systems.bestreviews.net
7 Best Cloud PBX Solution for Small to Medium Business
The crown jewel behind Nextiva’s success has been its continuous work on the NextOS platform. NextOS encapsulates all aspects of communication associated with a business environment. Specifically, Nextiva is dedicated to bringing together the team and client communications in one singular dashboard. This, in turn, provides a seamless digital call center experience.
Source: geekflare.com
10 Best Business VoIP Phone Services for Small Businesses (2020)
Nextiva has a VOIP service that enables you to do free domestic calling, call routing, transfer voicemails to emails, and more. Their VOIP service is advanced yet beginner-friendly and easy to use. Other than that, the primary perk of using Nextiva is that it’ll provide you with a registered toll-free number which means your users can connect with you for free. It also...
Source: www.isitwp.com

What are some alternatives?

When comparing Fuze and Nextiva, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

GlobalMeet Collaboration - From cloud PBX to conference calls and meetings to online events, GlobalMeet is a business communications platform that helps take you where you need to go.

VoIPstudio - VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.

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