Software Alternatives, Accelerators & Startups

FullStory VS Samesurf

Compare FullStory VS Samesurf and see what are their differences

FullStory logo FullStory

Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Samesurf logo Samesurf

Samesurf is a patented, real time collaboration platform that enables multiple people to interact with the same online experiences in real time from any device or browser without installs or coding.
  • FullStory Landing page
    Landing page //
    2023-05-01
  • Samesurf Landing page
    Landing page //
    2021-08-06

Samesurf is the inventor of modern co-browsing - a real time visual engagement technology that’s specifically designed for sales, support and instant collaboration. Protected by an extensive patent portfolio that dates back to 2010, our platform enables multiple remote users to interact with one another on any form of content without installs or coding of any kind from any device, app or browser.

Samesurf also integrates features like HD video chat, in-page control passing, live messaging, enterprise grade encryption, analytics and screen recording to properly simulate the experience of being together in real life for an unlimited number of users. Specific use cases include remote support, fully interactive demos, webinars, onboarding, and sales presentations.

Samesurf’s integration ready offering is markedly improving conversion rates, handling times, satisfaction rates, transaction sizes and first call resolution rates. Meanwhile, our technology is hastening the transition away from traditional screen sharing due to its (1) security profile (GDPR, PCI, HIPAA and ISO 27001 compliant without exposing the desktop or sensitive screen elements); (2) superior performance (1080px screen clarity featuring zero latency and no installs); and (3) ability to be easily integrated within existing customer journeys.

FullStory

Release Date
2014 January
Startup details
Country
United States
State
Georgia
City
Atlanta
Founder(s)
Bruce Johnson
Employees
250 - 499

FullStory videos

Best UX Research Tool: FullStory

More videos:

  • Review - FULLSTORY: FIRST WEEK REVIEW

Samesurf videos

No Samesurf videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to FullStory and Samesurf)
Web Analytics
100 100%
0% 0
Visual Collaboration
0 0%
100% 100
Analytics
100 100%
0% 0
Online Meetings
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare FullStory and Samesurf

FullStory Reviews

10 Best Hotjar Alternatives & Competitors in 2023
Another Hotjar alternative is Fullstory which, as a Digital Experience Intelligence (DXI) service, promises to provide users with session recordings and heatmaps. And as a result, the tool is supposed to help you find glitches and increase the conversion rate.
Best 10 Session Replay Tools and Software
Are you looking for a platform that indexes your visitors’ interactions on your website? According to FullStory’s claims, its session replay tools include recordings that aim to identify your website bugs and provide customer support to individual users.
The Top 10 Website Session Recording Tools for 2022
With the Fullstory software, you may get features like session recording, website heatmaps, javascript A/B testing, error logging, form analytics, replay user sessions, eye-tracking heatmaps, and many more. An easy-to-use digital analytical tool called Fullstory gives you access to important qualitative and quantitative user experiences. Using Full story will assure your...
Hotjar vs FullStory
FullStory was founded in 2012 by a team of ex-Google engineers. The team originally launched an unrelated product, and the idea for FullStory came about when they were trying to understand how their customers were using that product.
Source: www.hotjar.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
FullStory offers a wide variety of services including session playback and funnel analytics, and an interesting feature called ‘Omnisearch’, which allows you to search for any element on your website and see what kinds of interactions have taken place with that element. This customer feedback tool also has feature called ‘rage clicks’ which enables users to see which...
Source: mopinion.com

Samesurf Reviews

Roll20 Alternatives, Similar Games, Apps 2020
Samesurf is the inventor of modern co-browsing – a real-time visual engagement technology. It is perfect for sales, support, and instant collaboration. This is one of the best alternatives to Roll20 and enables multiple remote users to interact with one another on any form of the content without installs or coding of any kind from any device, app, or browser.

Social recommendations and mentions

Based on our record, FullStory seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FullStory mentions (5)

  • Any simple/conservative lists that just block ads, not trackers that might break mobile apps and web sites?
    Yeah I tried a few, also the defaults in NextDNS and AdGuard Home. They all cause issues, mostly related to what's considered tracking/analytics domains, e.g. segment.io, app-measurement.com, fullstory.com, crashlytics, etc. Source: almost 2 years ago
  • Domain not blocked and why it's on the list
    Hello, I was using an Android which tried to connect the domain fullstory.com. It has been blocked since this domain is listed in my hosts file thanks to Peter Lowe’s Ad and tracking server list. Source: almost 2 years ago
  • Monitoring your next.js app?
    Have not heard about Highlight but FullStory is really great tool. But, the pricing is too high to use it. You can also have a look at Browsee. Source: almost 2 years ago
  • Monitoring your next.js app?
    I've heard good things about highlight.io and fullstory.com but haven't tried them yet; do folks have any opinions? And any other tools that can help us understand where/why bugs happen? Source: almost 2 years ago
  • Rate my website!
    Get an idea of exactly what people are doing by signing up for fullstory.com, they give you like 10000 sessions free per month. Watch what users actually do. I find it pretty fascinating how dumb people are as you watch them blindly click around the screen. Source: over 2 years ago

Samesurf mentions (0)

We have not tracked any mentions of Samesurf yet. Tracking of Samesurf recommendations started around Mar 2021.

What are some alternatives?

When comparing FullStory and Samesurf, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Surfly - Simple, Fast, and Secure Co-browsing

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Cobrowse.io - Screenshare and remote control built into Android & iOS apps

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Co-Browsing.net - Co-Browsing is the tool to share web browser screen online. With our standalone co-browsing solution, you can assist your friends or surf the web together. Cobrowsing is ideal for any sales and support team. Help your clients in real time.