Software Alternatives, Accelerators & Startups

FullStory VS NinjaOne

Compare FullStory VS NinjaOne and see what are their differences

FullStory logo FullStory

Meet FullStory, the app that captures all your customer experience data in one powerful platform.

NinjaOne logo NinjaOne

NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
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  • FullStory Landing page
    Landing page //
    2023-05-01
  • NinjaOne
    Image date //
    2024-02-01

NinjaOne is a leading unified IT management software company that simplifies how IT teams work. MSPs and IT departments can automate, manage, and remediate all their device management tasks within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne is consistently ranked #1 for its world-class customer support and has been recognized as the best-rated software in its category on G2 and Gartner Digital Markets for the past 6 years.

NinjaOne delivers a happier, simpler IT experience with best-in-class device management, patch management, remote access, and more. With NinjaOne’s fast modern, intuitive platform, IT teams can automate processes and control their IT environments from an easy-to-use interface that allows them to instantly monitor, manage, secure, and support all users. For more information, or to start a free trial, visit www.ninjaone.com.

FullStory features and specs

No features have been listed yet.

NinjaOne features and specs

  • Self Service Portal: yes
  • Audit, Analysis and Compliance: yes
  • User Activity Monitoring: yes
  • Software Inventory: yes
  • Internet Usage Monitoring: yes
  • IP Address Monitoring: yes
  • Bandwidth Monitoring: yes
  • Network Diagnosis: yes
  • Vulnerability Scanners: yes
  • Data Loss Prevention: yes
  • Multi-Patch Deployments: yes
  • Unified Threat Management (UTM): yes
  • Ransomware Protection: yes
  • Intrusion Detection and Prevention (IDS/IPS): yes
  • Endpoint Detection and Response: yes
  • Breach Detection: yes
  • Advanced Threat Protection: yes

FullStory videos

Best UX Research Tool: FullStory

More videos:

  • Review - FULLSTORY: FIRST WEEK REVIEW

NinjaOne videos

NinjaRMM Live Setup

More videos:

  • Review - NinjaRMM Tech Talk
  • Demo - NinjaOne Backup
  • Review - TechnologyAdvice: NinjaOne Review - Top Features, Pros & Cons, and Alternatives
  • Demo - NinjaOne | Spend more time on the important things
  • Review - NinjaOne RMM Review

Category Popularity

0-100% (relative to FullStory and NinjaOne)
Web Analytics
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Heatmaps
100 100%
0% 0
IT Management
0 0%
100% 100

Questions and Answers

As answered by people managing FullStory and NinjaOne.

How would you describe your primary audience?

NinjaOne's answer:

NinjaOne customers include MSPs and internal IT organizations of all sizes.

What makes your product unique?

NinjaOne's answer:

NinjaOne is a cloud-native unified IT management platform tailored for IT organizations and MSPs. It offers comprehensive monitoring, management, patching and security for a diverse range of endpoints — including Windows, macOS, Linux, VMs, and SNMP — all consolidated within a singular intuitive dashboard.

Its robust automation features empower technicians to offload routine, time-intensive tasks, redirecting their attention to strategic endeavors. Designed for proactive daily management, NinjaOne boasts a user-friendly interface, ensuring a smooth set-up and operation. With complimentary unlimited onboarding, training, and support, we're committed to maximizing the ROI for our customers' NinjaOne investments.

Why should a person choose your product over its competitors?

NinjaOne's answer:

NinjaOne equips MSP and IT teams with a unified hub for overseeing, patching, and supporting all their endpoints. Leveraging our integrated solution and policy-driven management, we introduce a remarkable degree of automation into standard IT workflows, enabling technicians to channel their expertise into intricate tasks and innovative problem-solving.

Tailored for the modern, distributed workforce, NinjaOne's cloud-native platform allows technicians to manage any internet-connected endpoint from any location, eliminating the need for any infrastructure. This not only trims management costs but also simplifies the process. The platform's agile and user-friendly interface further amplifies efficiency, making IT operations seamless for teams.

What's the story behind your product?

NinjaOne's answer:

NinjaOne is dedicated to building top-tier, scalable, and user-friendly IT management solutions that empower MSPs and IT experts to ensure business continuity and enhance profitability. With a user experience intricately designed from inception, we aim to minimize onboarding costs and optimize automation, offering a cutting-edge, proactive IT management journey. Presently, over 13,000 MSPs and IT entities worldwide trust NinjaOne to oversee, update, and secure more than 5 million endpoints.

Which are the primary technologies used for building your product?

NinjaOne's answer:

NinjaOne is a cloud-native unified IT management platform. Key technologies include monitoring & alerting, patch management, software deployment, scripting & automation, remote control, backup, ticketing, documentation, next generation antivirus (NGAV) and endpoint detection and response (EDR). Additionally, NinjaOne seamlessly integrates with numerous popular solutions, further enhancing our customers' workflow efficiency.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare FullStory and NinjaOne

FullStory Reviews

10 Best Hotjar Alternatives & Competitors in 2023
Another Hotjar alternative is Fullstory which, as a Digital Experience Intelligence (DXI) service, promises to provide users with session recordings and heatmaps. And as a result, the tool is supposed to help you find glitches and increase the conversion rate.
Best 10 Session Replay Tools and Software
Are you looking for a platform that indexes your visitors’ interactions on your website? According to FullStory’s claims, its session replay tools include recordings that aim to identify your website bugs and provide customer support to individual users.
The Top 10 Website Session Recording Tools for 2022
With the Fullstory software, you may get features like session recording, website heatmaps, javascript A/B testing, error logging, form analytics, replay user sessions, eye-tracking heatmaps, and many more. An easy-to-use digital analytical tool called Fullstory gives you access to important qualitative and quantitative user experiences. Using Full story will assure your...
Hotjar vs FullStory
FullStory was founded in 2012 by a team of ex-Google engineers. The team originally launched an unrelated product, and the idea for FullStory came about when they were trying to understand how their customers were using that product.
Source: www.hotjar.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
FullStory offers a wide variety of services including session playback and funnel analytics, and an interesting feature called ‘Omnisearch’, which allows you to search for any element on your website and see what kinds of interactions have taken place with that element. This customer feedback tool also has feature called ‘rage clicks’ which enables users to see which...
Source: mopinion.com

NinjaOne Reviews

12 Best Asset Management Software For IT Teams In 2023
Why I picked NinjaOne: I like how the tool offers a complete toolkit for small IT teams and IT managers to manage, monitor, secure, and improve servers, network devices, laptops, and workstations. I think the best part of the platform is just how easy it is to use even if you have a wide variety of clients or IT to manage.
Source: thectoclub.com
10 Best RMM Software | Remote Monitoring & Management Tools 2021
NinjaRMM Pricing: NinjaRMM offers a free trial of their product. Ninja is priced on a per-device basis based on the features needed.
12 Best RMM Software and Tools for 2021
NinjaRMM is an excellent RMM solution with real-time monitoring for Windows and Mac computers. NinjaRMM offers users the ability to automate patches to remote networks. The software supports over 120 applications including Java and Dropbox. Patching these popular services allows you to minimize the vulnerabilities your users face.
8 Best RMM Software and Tools
NinjaRMM’s monitoring agent can be installed on Windows and Mac computers and provides endpoint data including, processing, memory, utilization, network, logs, etc. Additionally, NinjaRMM’s automation capabilities allow managers to check the entire infrastructure, install patches, etc.
Source: www.pcwdld.com
Best helpdesk software of 2020: for ticketing and support
NinjaRMM is a cloud-based help desk solution that allows you to monitor everything in real-time. The GUI is simple and easy to use, which can make the learning curve in setting up, using, and customizing short and sweet. The developers are also proactively adding additional features, not least to increase the number of available integrations and improving the available toolkit.

Social recommendations and mentions

Based on our record, FullStory seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FullStory mentions (5)

  • Any simple/conservative lists that just block ads, not trackers that might break mobile apps and web sites?
    Yeah I tried a few, also the defaults in NextDNS and AdGuard Home. They all cause issues, mostly related to what's considered tracking/analytics domains, e.g. segment.io, app-measurement.com, fullstory.com, crashlytics, etc. Source: almost 2 years ago
  • Domain not blocked and why it's on the list
    Hello, I was using an Android which tried to connect the domain fullstory.com. It has been blocked since this domain is listed in my hosts file thanks to Peter Lowe’s Ad and tracking server list. Source: almost 2 years ago
  • Monitoring your next.js app?
    Have not heard about Highlight but FullStory is really great tool. But, the pricing is too high to use it. You can also have a look at Browsee. Source: almost 2 years ago
  • Monitoring your next.js app?
    I've heard good things about highlight.io and fullstory.com but haven't tried them yet; do folks have any opinions? And any other tools that can help us understand where/why bugs happen? Source: almost 2 years ago
  • Rate my website!
    Get an idea of exactly what people are doing by signing up for fullstory.com, they give you like 10000 sessions free per month. Watch what users actually do. I find it pretty fascinating how dumb people are as you watch them blindly click around the screen. Source: over 2 years ago

NinjaOne mentions (0)

We have not tracked any mentions of NinjaOne yet. Tracking of NinjaOne recommendations started around Mar 2021.

What are some alternatives?

When comparing FullStory and NinjaOne, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Atera - The only IT management platform powered by Action AI™

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security