Front VS Kapdesk

Compare Front VS Kapdesk and see what are their differences

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Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured

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Front

multi-channel inbox service for collaborative teams

Kapdesk

Kapdesk offers support teams with a helpdesk software to streamline support tasks.

Landing page //
2023-07-31

Landing page //
2023-09-23

How Front transforms your inbox into a customer communication hub | Front Product Demo

Kapdesk videos

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Customer Service Simplified: Service CRM - Kapdesk

Category Popularity

0-100% (relative to Front and Kapdesk)

Kapdesk

Help Desk

91 91%

Help Desk

9% 9

Customer Support

96 96%

Customer Support

4% 4

Business & Commerce

0 0%

Business & Commerce

100% 100

Help Desk And Ticketing

100 100%

Help Desk And Ticketing

0% 0

User comments

Share your experience with using Front and Kapdesk. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Front and Kapdesk

Front Reviews

10 Best Alternatives to Microsoft Outlook to Try in 2023

Front calls itself a customer communication platform, but it offers a lot of the same functionality as some of the email clients and providers on this list. It's a shared inbox solution that helps your team manage email, chat, social media, and SMS marketing in a single, convenient platform.

Source: mysignature.io

11 Top Outlook Alternatives to Try

As you can probably tell, Front is aimed at business use, so there’s no free or individual plan. It is perfect for B2B email marketing.

Source: kinsta.com

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support

Front's team inboxes can work for more than email, too. It includes built-in Twitter and Facebook integrations that allow users to view mentions and messages and then reply right from Front. Or, you can connect it to your Twilio, Truly, or Intercom to add an inbox for SMS messages, phone calls, and chat messages. Each one lives in its own inbox, with the familiar email-style...

Source: zapier.com

Kapdesk Reviews

We have no reviews of Kapdesk yet.
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Social recommendations and mentions

Based on our record, Front seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Front mentions (18)

User for Solely BCC Email Logging?
I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 5 months ago
Share your Dock! I'll go first
Google image search say it's this: https://front.com/. Source: 12 months ago
Web-based Shift/Front alternative for ChromeOS?
I also googled "Shift alternatives" and found front.com which has a web application. Source: about 1 year ago
Integration W/ Live Chat Box On Website
I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: about 1 year ago
Help me find Better CRM, webchat, invoicing, accounting software
For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 1 year ago

Kapdesk mentions (0)

We have not tracked any mentions of Kapdesk yet. Tracking of Kapdesk recommendations started around Mar 2021.

What are some alternatives?

When comparing Front and Kapdesk, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Issuetrak - Issue tracking software for help desk and customer service

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AzureDesk - Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Deskun - Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.