Software Alternatives, Accelerators & Startups

Front VS Discord

Compare Front VS Discord and see what are their differences

Front logo Front

The platform for exceptional customer service at scale.
Visit Website

Discord logo Discord

Step up your game with a modern voice & text chat app. Crystal clear voice, multiple server and channel support, mobile apps, and more.
  • Front Landing page
    Landing page //
    2023-07-31
  • Discord Homepage
    Homepage //
    2024-03-13

Front videos

How Front transforms your inbox into a customer communication hub | Front Product Demo

More videos:

  • Review - Meet Front, the easiest way to manage email with your team
  • Review - Is This The NEXT BIG Survival Game? The Front Gameplay Preview
  • Review - The Front | Steam Reviews say it's good AND IT IS!
  • Review - The Front - A PC Gaming Masterpiece or Miss?
  • Review - The Front - First Look!
  • Review - What is Front?

Discord videos

IS DISCORD REALLY THE BEST? - Voice Chat Platform Showdown

More videos:

  • Review - The Discord App Review
  • Tutorial - How to Use Discord App - EASY Discord Tutorial

Category Popularity

0-100% (relative to Front and Discord)
Help Desk
100 100%
0% 0
Communication
0 0%
100% 100
Customer Support
100 100%
0% 0
Group Chat & Notifications

User comments

Share your experience with using Front and Discord. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Front and Discord

Front Reviews

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Front is a great email marketing tool, but it isn't a complete service desk for customer support. If you're looking for a help desk software that's customizable to your needs, then our list on the best Front alternatives is a good place to start.
Top 13 Freshdesk alternatives and competitors for 2024
Front relies on third-party integrations to equip its platform with multiple channels. The platform doesn’t have a native voice or text app, help center, or knowledge base. Fewer communication channels can create roadblocks for customers who want to connect on their preferred channels.
Source: www.zendesk.com
10 Best Alternatives to Microsoft Outlook to Try in 2023
Front calls itself a customer communication platform, but it offers a lot of the same functionality as some of the email clients and providers on this list. It's a shared inbox solution that helps your team manage email, chat, social media, and SMS marketing in a single, convenient platform.
Source: mysignature.io
11 Top Outlook Alternatives to Try
As you can probably tell, Front is aimed at business use, so there’s no free or individual plan. It is perfect for B2B email marketing.
Source: kinsta.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Front's team inboxes can work for more than email, too. It includes built-in Twitter and Facebook integrations that allow users to view mentions and messages and then reply right from Front. Or, you can connect it to your Twilio, Truly, or Intercom to add an inbox for SMS messages, phone calls, and chat messages. Each one lives in its own inbox, with the familiar email-style...
Source: zapier.com

Discord Reviews

  1. Great way to gather communities

    Currently there is no better platform to gather a worldwide audience of people that share a common interest. Server admins just need to invest a lot of time to ensure the community receives the right amount of moderation. Bad apples need to go while folks are still allowed to engage in a spirited conversation that isn’t stifled by over-moderation. Discord support itself could be better in assisting communities that exist to serve their user base in good faith.

    🏁 Competitors: Twitter Ads, Facebook
  2. Absolutely love this app.

    There used to be bugs every update or so, but they've managed it well. I like chatting with my friends, having a server as my personal calender and task list as well as playing games.

  3. discord is good

20 Telegram Alternatives to Chat With in 2024
You probably know about Discord. It’s a forum-builder with a mix of live streaming tools built in. Created for gamers to share about the games they love plus show off their skills, Discord has some good features. You can chat with other members, create channels, and grow a community.
The 7 best Zoom alternatives in 2024
Discord pricing: Free to use; starts at $2.99/user/month for Nitro Basic, which lets you share larger files—up to 50 MB—and offers cosmetic upgrades like animated avatars and custom video backgrounds.
Source: zapier.com
Top 10 Zoom Alternatives in 2024 — Better Video Conferencing Software
Overall, Discord is your best Zoom alternative if you’re looking for great audio performance. I believe voice communication is where Discord shines. The online lessons I had over Zoom can’t compare to Discord in terms of impeccable audio quality, mostly thanks to the Krisp noise suppression, which made all the difference for me.
Source: pumble.com
The 10 Best Twitter Alternatives if You’re Thinking of Quitting X
Discord presents a unique opportunity to build community, tailor audience experiences with roles, and host live events. Its infrastructure supports the spontaneous creation of sub-communities, allowing for targeted, engaged interactions.
4 Twitter alternatives for brands considering leaving Twitter in 2024
At Unwinnable, we use Discord to connect with our digital magazine subscribers. Since it's limited to subscribers only, there are fewer people to reach out to than on our other channels, but it also has our most dedicated readers. I actually turned to them to figure out what social media channels they use to follow sites like ours.
Source: zapier.com

Social recommendations and mentions

Based on our record, Discord should be more popular than Front. It has been mentiond 123 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Front mentions (18)

  • User for Solely BCC Email Logging?
    I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 7 months ago
  • Share your Dock! I'll go first
    Google image search say it's this: https://front.com/. Source: about 1 year ago
  • Web-based Shift/Front alternative for ChromeOS?
    I also googled "Shift alternatives" and found front.com which has a web application. Source: about 1 year ago
  • Integration W/ Live Chat Box On Website
    I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 1 year ago
  • Help me find Better CRM, webchat, invoicing, accounting software
    For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 1 year ago
View more

Discord mentions (123)

  • Tech radar: Keep an eye on the technology landscape
    To share about specific technologies, Slack or Discord channels are quite common and effective ways to interact with the community. - Source: dev.to / 20 days ago
  • Things you should do in your dev journey 🖥️👩‍💻
    Collaborate with Others: Join developer communities on platforms like GitHub and Discord to collaborate with fellow developers on projects. Participate in hackathons and coding competitions to work with others in a competitive yet supportive environment. - Source: dev.to / 2 months ago
  • 10 Steps to Build a Top-Tier Discord Server for Your Open Source Community. ✨
    It’s well-established that Discord is a great platform for Developer communities. What’s less established are clear, best practices on how to configure a server from scratch to best serve a community of devs. If you are a community manager or Discord moderator, this blog post aims to give you the definitive guide to getting a working server that will feel welcoming, resourceful, and intuitive for all your... - Source: dev.to / 3 months ago
  • Qilin: A Starter Project Template For Every Open Source Project
    There are no hard and fast rules around this other than remembering to meet your users and contributors where they already are. If you know that they are more likely to hang out on Discord rather than Slack, then having your community channel on Discord is going to serve you well. Some people prefer to keep their communication about a piece of work as close together to the issue and work as possible. One place to... - Source: dev.to / 3 months ago
  • Create a Discord bot with NodeJS
    Discord is a popular instant messaging application. Originally designed for gamers, it has evolved into a versatile space for communities to connect and collaborate in real-time. - Source: dev.to / 3 months ago
View more

What are some alternatives?

When comparing Front and Discord, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Slack - A messaging app for teams who see through the Earth!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.