Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
No features have been listed yet.
Malcolm App's answer:
The product is more powerful
Malcolm App's answer:
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer:
Malcolm App's answer:
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer:
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer:
Based on our record, FriendZone seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We're actually making an app for this, it's currently only on Android as a beta but we're developing the new version also on iOs :) we called it FriendZone to make it clear from the very name that its purpose it's not dating. It's clearly something needed, we use it ourselves (2 founders, one for product/biz and one techie) as we're expats as well! Would love to get your feedback! You can see it at:... Source: about 2 years ago
Bazoocam - Bazoocam is a popular chat website that rapidly connects you with strangers to chat.
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Zingo - Zingo is a communication app by Buzz Group Limited through which you can connect with a large community of other bright minds by engaging in live chat with them.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Quack - Quack – Meet real friends with the same interest app provides features to help users in viewing profiles of trusted people to make new friends by viewing profiles of their existing friends.
Zendesk Support - Social Customer Support and Help Desk and Ticketing