Software Alternatives, Accelerators & Startups

Freshworks VS LightStep

Compare Freshworks VS LightStep and see what are their differences

Freshworks logo Freshworks

Delight your customers, from wherever you are

LightStep logo LightStep

We deliver insights that put organizations back in control of their complex software apps.
  • Freshworks Landing page
    Landing page //
    2023-07-22
  • LightStep Landing page
    Landing page //
    2023-08-21

Freshworks videos

All 10+ Freshworks Apps Explained in 5 minutes

More videos:

  • Review - Freshworks CRM review 2021 (Freshsales)
  • Review - Freshworks Reviews | Salaries | Benefits | Jobs | Should I join Freshworks?| Glassdoor- Freshworks

LightStep videos

Lightstep Chronicles Review: The Shiniest Sci-Fi Visual Novel!

More videos:

  • Review - Lightstep Chronicles Review

Category Popularity

0-100% (relative to Freshworks and LightStep)
CRM
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Customer Support
100 100%
0% 0
Application Performance Monitoring

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshworks and LightStep

Freshworks Reviews

9 Best ManyChat Alternatives & Competitors in 2024
FreshWorks also includes more direct sales-oriented features like revenue and sales forecasting. It provides automated email campaigns and lead qualifications for better optimization of your marketing strategies. It also has an open-source library to help with tracking the activity of customers in your app. You can also connect your social media including Facebook Messenger...
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.

LightStep Reviews

We have no reviews of LightStep yet.
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Social recommendations and mentions

Based on our record, LightStep seems to be a lot more popular than Freshworks. While we know about 15 links to LightStep, we've tracked only 1 mention of Freshworks. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshworks mentions (1)

  • Freshsales.io pretending to be Freshworks.com emails.
    Which is a legit website and a company. For whatever reason their product is named Freshsales CRM System but their website is named Freshworks.com. Someone took advantage of that and so the email looks kind of legit (except of course, obviously the links) because the name and the site match. They just redirect you to the real site. Source: over 1 year ago
  • Freshping monitors websites for free!
    I found this simple website monitoring tool called Freshping. It’s got paid plans, but I realised that it offers a lot of features as part of the free plan itself. The reviews on G2 seem to be pretty good too. https://www.g2.com/products/freshping/reviews. Source: almost 3 years ago

LightStep mentions (15)

  • KubeCon + CloudNativeCon Europe 2023: Highlights from Amsterdam
    We focused on the observability ecosystem and took the time to interact with our friends from Lightstep, New Relic, Honeycomb, Dynatrace, Instana, and many more. With that in mind, keep an eye out for more integrations coming to Tracetest! - Source: dev.to / about 1 year ago
  • Top 9 Commercial Distributed Tracing Tools
    Lightstep bills itself as a platform for the reliability of cloud-native applications. The people behind Lightstep co-founded OpenTelemetry and OpenTracing, which gives them a unique perspective on the use cases of distributed tracing and the value of having a vendor-neutral tracing data format. - Source: dev.to / about 1 year ago
  • Observability - Types Of Vendor Pricing Models
    In the last 5 to 10 years, new Observability vendors have entered the market, including Honeycomb, Instana, Lightstep and Datadog. Similarly, traditional APM vendors such as Dynatrace, AppDynamics, and New Relic, as well as SIEM (and log management) vendors such as Splunk and Sumo Logic, have joined them in the Observability space too. Finally you also have major cloud providers such as AWS with their own... - Source: dev.to / over 1 year ago
  • KubeCon North America 2022: A Retrospective
    I spent Day 2 at the Colony Club to attend OTel Unplugged. This event was sponsored by Lightstep, Honeycomb, New Relic, Splunk, Dynatrace, Crowdstrike, and NGINX. I came into the event not knowing what to expect. I can sometimes clamp up when I’m around folks that I don’t know, but because I was helping with the event check-in, I got to say hello to a number of the attendees, which helped break the ice. And it... - Source: dev.to / over 1 year ago
  • Grafana Phlare, open source database for continuous profiling at scale
    Https://lightstep.com, but that’s the only one :). - Source: Hacker News / over 1 year ago
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What are some alternatives?

When comparing Freshworks and LightStep, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

NewRelic - New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.

Drift - A messaging app that helps you grow your business.

9 Spokes - 9 Spokes is a free data dashboard that connects your apps to identify powerful insights to deliver your business KPI's.

WebGazer - Monitor your website's availability with WebGazer, review its performance and get instant notifications when your website goes down. No installation required and free plan available.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!